General Manager - Subway 217

Bruceton Farm Service, Inc.; West Virginia; Presencial; USD 42.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Descripción de la vacante

Bruceton Farm Service, Inc. operates a Subway store in Davis, West Virginia. The Store Manager role focuses on maximizing profitability while delivering exceptional customer service and leading a team of Sandwich Artists and shift staff.

You will manage rosters, labor budgets, inventory, banking, and compliance, and drive local marketing efforts in a fast-paced retail environment. The ideal candidate combines retail or quick-service experience with strong leadership, coaching, and a dedication

Formación

• Experience in retail or quick service environment preferred.
• Strong leadership and coaching skills.
• Ability to manage budgets and labor hours.
• Commitment to customer service excellence.

Responsabilidades

• Optimize store sales and net profit while delivering excellent customer service.
• Recruit, train, and supervise Sandwich Artist and shift staff; conduct appraisals.
• Prepare staff rosters within budgeted labor hours and counsel employees as needed.
• Manage cash handling, invoicing, banking, stock, and wastage; ensure compliance.
• Maintain store cleanliness and presentation; implement local store marketing plans.
• Ensure health and safety procedures; handle escalated customer complaints.

Conocimientos

Customer service

Leadership

Staff training

Scheduling

Budgeting

Inventory management

Herramientas

POS system

Descripción del empleo

General Manager - Subway 217# General Manager - Subway 217Hot Job217 - Subway Canaan Valley - Davis, WV 26508## DescriptionBENEFITS:· Health Insurance· 401(K) Matching· Paid Time Off· Disability Insurance· Opportunities for Advancement**Position Title:**Store Manager **Reports To:**District Supervisor **Position Summary**A Store Manager optimizes the operating profit of their site and ensures their store builds a reputation for providing excellent customer service. A Store Manager grows retail shop sales in all categories and implements ‘best practice’ of each component of the retail offer. This position ensures competent, capable employees are recognized and developed through ongoing training. **Key Accountabilities****Financial Responsibilities**Manage and track the following elements:* Store Sales* Net Profit* Overall Store Business**People Management*** Recruit and select new employees* Overall management and responsibility of Sandwich ArtistTM, Shift Managers, Assistant Managers* Ensure that new employees are trained and inducted in accordance with Subway training requirements* Provide ongoing coaching of employees and lead expectations by example* Prepare the rosters in line with budgeted labor and man hours* Run employee counseling sessions and Investigation Meetings. Inform District Supervisor of escalated employee issues* Perform employee appraisals once every quarter* Mentor Assistant Managers as required**Business Acumen*** Develop and monitor store labor budgets and man hours* Invoicing, ordering and daily banking* Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets* Manage cash variances and wastage* Ensure 100% compliance in accordance to SUBWAY and council guidelines **Retail Acumen*** Perform inventory management and stock control including weekly stock take and reports. Analyze the Weekly Sales & Inventory Report to improve the business* Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation* Create and implement Local Store Marketing Plans* Complete all required courses as directed by District Supervisor**Occupational Health & Safety*** Ensure safety procedures are followed to prevent injury* Provide a safe work environment for employees and customers* Ensure all accidents are reported as per company process**Customer Services*** Promote & encourage a high level of customer service amongst employees* Provide a high standard of customer service in dealing with sales, inquiries, and complaints* Handle unresolved and/or escalated customer complaints**Key Challenges*** Maintain high personal standards in both presentation and work habits* Manage point of sale and customer complaints* Sales growth, financial management and analytical judgment* Strategic thinking with planning and alignment* Inventory management* Collaborate and negotiate with others* Compliance and process focused* Maintain store cleanliness and hygiene at all times**Perform such similar, comparable, or related duties as may be required or assigned.**