General Manager - Subway 239

BFS Foods; Fairmont (WV); Sur place; USD 42 000 - 64 000; Plein temps

Avantages offerts par ce poste

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Résumé du poste

Subway in Fairmont, WV is seeking a Store Manager to optimize store profitability, drive sales, and deliver outstanding customer service. You will lead Sandwich Artist™, Shift Managers, and Assistant Managers, recruit staff, train and coach teams, and ensure compliance with Subway standards.

The role emphasizes creating a positive work environment and achieving business goals through effective leadership. The position reports to the District Supervisor and requires strong people management,

Responsabilités

• Manage store sales and profitability
• Recruit and select new employees
• Coach and develop Store Manager and Assistant Managers
• Prepare rosters aligned to budgeted labor hours
• Ensure compliance with Subway training requirements
• Oversee cash handling, invoicing and daily banking
• Maintain store cleanliness and presentation
• Provide high level customer service and handle complaints
• Monitor stock levels and conduct weekly inventory
• Develop and monitor Local Store Marketing initiatives
• Ensure health & safety procedures are followed
• Conduct quarterly employee appraisals and mentoring

Description du poste

Job Details: Job Location: 239 - Subway - Fairmont, WV 26554, BENEFITS:

• Health Insurance
• 401(K) Matching
• Paid Time Off
• Disability Insurance
• Opportunities for Advancement

Position Title: Store Manager

Reports To: District Supervisor

Position Summary

A Store Manager optimizes the operating profit of their site and ensures their store builds a reputation for providing excellent customer service. A Store Manager grows retail shop sales in all categories and implements ‘best practice’ of each component of the retail offer. This position ensures competent, capable employees are recognized and developed through ongoing training.

Key Accountabilities

Financial Responsibilities

• Store Sales
• Net Profit
• Overall Store Business

People Management

• Recruit and select new employees
• Overall management and responsibility of Sandwich Artist™, Shift Managers, Assistant Managers
• Ensure that new employees are trained and inducted in accordance with Subway training requirements
• Provide ongoing coaching of employees and lead expectations by example
• Prepare the rosters in line with budgeted labor and man hours
• Run employee counseling sessions and Investigation Meetings. Inform District Supervisor of escalated employee issues
• Perform employee appraisals once every quarter
• Mentor Assistant Managers as required

Business Acumen

• Develop and monitor store labor budgets and man hours
• Invoicing, ordering and daily banking
• Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets
• Manage cash variances and wastage
• Ensure 100% compliance in accordance to SUBWAY® and council guidelines

Retail Acumen

• Perform inventory management and stock control including weekly stock take and reports. Analyze the Weekly Sales & Inventory Report to improve the business
• Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation
• Create and implement Local Store Marketing Plans
• Complete all required courses as directed by District Supervisor

Occupational Health & Safety

• Ensure safety procedures are followed to prevent injury
• Provide a safe work environment for employees and customers
• Ensure all accidents are reported as per company process

Customer Services

• Promote & encourage a high level of customer service amongst employees
• Provide a high standard of customer service in dealing with sales, inquiries, and complaints
• Handle unresolved and/or escalated customer complaints

Key Challenges

• Maintain high personal standards in both presentation and work habits
• Manage point of sale and customer complaints
• Sales growth, financial management and analytical judgment
• Strategic thinking with planning and alignment
• Inventory management
• Collaborate and negotiate with others
• Compliance and process focused
• Maintain store cleanliness and hygiene at all times

Perform such similar, comparable, or related duties as may be required or assigned.

Qualifications: