GM Training - Subway 225- South U

Bruceton Farm Service, Inc.; Morgantown (WV); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health Insurance

401(K) Matching

Paid Time Off

Disability Insurance

Opportunities for Advancement

Job summary

Subway Morgantown in Morgantown, WV is seeking a Store Manager to optimize store profitability and build a strong customer-service reputation. You will drive sales, develop employees, and implement best practices across the retail offer.

The role requires coaching, scheduling, inventory control and adherence to Subway standards, with opportunities for advancement in a fast-paced environment.

Qualifications

• Experience leading a retail/food-service team.
• Ability to recruit, train and develop staff.
• Proven track record in store performance and customer service.

Responsibilities

• Manage store sales, net profit and overall store business.
• Recruit, coach and evaluate Sandwich ArtistTM, Shift Managers and Assistants.
• Ensure training and compliance with Subway requirements.
• Prepare rosters within budgeted labor hours and conduct appraisals.
• Oversee inventory, cash handling and daily banking.
• Maintain store cleanliness, safety and customer service standards.
• Develop local store marketing and handle escalated customer issues.

Skills

People management

Customer service

Leadership

Budgeting

Inventory management

Trainer/coaching

Communication

Tools

POS system

Job description

GM Training - Subway 225- South U# GM Training - Subway 225- South UHot Job225 - Subway - Morgantown, WV 26505## DescriptionBENEFITS:· Health Insurance· 401(K) Matching· Paid Time Off· Disability Insurance· Opportunities for Advancement**Position Title:**Store Manager **Reports To:**District Supervisor **Position Summary**A Store Manager optimizes the operating profit of their site and ensures their store builds a reputation for providing excellent customer service. A Store Manager grows retail shop sales in all categories and implements ‘best practice’ of each component of the retail offer. This position ensures competent, capable employees are recognized and developed through ongoing training. **Key Accountabilities****Financial Responsibilities**Manage and track the following elements:* Store Sales* Net Profit* Overall Store Business**People Management*** Recruit and select new employees* Overall management and responsibility of Sandwich ArtistTM, Shift Managers, Assistant Managers* Ensure that new employees are trained and inducted in accordance with Subway training requirements* Provide ongoing coaching of employees and lead expectations by example* Prepare the rosters in line with budgeted labor and man hours* Run employee counseling sessions and Investigation Meetings. Inform District Supervisor of escalated employee issues* Perform employee appraisals once every quarter* Mentor Assistant Managers as required**Business Acumen*** Develop and monitor store labor budgets and man hours* Invoicing, ordering and daily banking* Prepare required paperwork in relation to stock and sales. Prepare employee pay and timesheets* Manage cash variances and wastage* Ensure 100% compliance in accordance to SUBWAY and council guidelines **Retail Acumen*** Perform inventory management and stock control including weekly stock take and reports. Analyze the Weekly Sales & Inventory Report to improve the business* Direct and undertake housekeeping activities such as maintaining store cleanliness and presentation* Create and implement Local Store Marketing Plans* Complete all required courses as directed by District Supervisor**Occupational Health & Safety*** Ensure safety procedures are followed to prevent injury* Provide a safe work environment for employees and customers* Ensure all accidents are reported as per company process**Customer Services*** Promote & encourage a high level of customer service amongst employees* Provide a high standard of customer service in dealing with sales, inquiries, and complaints* Handle unresolved and/or escalated customer complaints**Key Challenges*** Maintain high personal standards in both presentation and work habits* Manage point of sale and customer complaints* Sales growth, financial management and analytical judgment* Strategic thinking with planning and alignment* Inventory management* Collaborate and negotiate with others* Compliance and process focused* Maintain store cleanliness and hygiene at all times**Perform such similar, comparable, or related duties as may be required or assigned.**