General Manager, Sports Bar & Grill — Lead Guest Experience

Cornerstone Restaurant Group; Connecticut; Presencial; USD 100.000 - 140.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Quarterly bonus program

Annual bonus program

Monthly cell phone reimbursement

Dining discounts

Paid vacation

Paid Sick Leave

Medical, dental and vision insurances

Employer paid long-term disability

Employer paid life insurance and AD&D

Voluntary short-term disability, andi

critical illness and critical accident

Paid Parental Leave (2 weeks)

Pre-tax Commuter Benefits

Descripción de la vacante

Cornerstone Restaurant Group seeks a General Manager for MJ23 Sports Bar & Grill in Connecticut. The GM will lead all restaurant operations, manage the leadership team, oversee inventories and budgeting, drive service standards through hiring and training, and collaborate with Sales & Events to promote guest outreach and events.

The role requires 5–8 years of leadership experience in hospitality, supervisory experience, and strong financial and POS proficiency.

Formación

• Bachelor's degree in business administration or hospitality or related experience.
• 5 to 8 years of experience.
• 5 years of supervisory experience required.
• Experience with P&L reports and working with budgets.
• Experience with POS.
• Basic math skills.
• Experience in training (planning and implementation).
• Great computer skills (Word, Excel, Outlook at a minimum).
• Valid food sanitation management and alcohol awareness certifications (may be obtained upon hire).

Responsabilidades

• Oversee all aspects of the restaurant.
• Manage and develop the restaurant's leadership team including each Manager's AOR's, performance, feedback, and project delegation.
• Accurately perform monthly inventories.
• Lead with a people-first mindset.
• Analyze sales figures to set, monitor, and control budget for the restaurant, working closely with the finance team.
• Assist in any areas of the restaurant as business needs require.
• Oversee repairs & maintenance.
• Drive service standards through hiring, training, and continued education.
• Conduct daily pre-shift/post-shift and other periodic meetings to increase communication.
• Consistently monitor labor costs to remain within labor budgets when scheduling staff.
• Develop and implement creative solutions for areas of improvement.
• Maintain relationships with vendors, manage the ordering and receiving cycle for the restaurant.
• Monitor and observe guests' experience. Respond promptly to guest complaints.
• Work with Sales & Events Manager in developing and driving guest outreach, communication, and marketing efforts, including the coordination of private & semi-private events.
• Create and post weekly staff schedules
• Handle employee counseling as needed.
• Maintain an employee recognition and incentive program to maintain high morale.
• Manage the interviewing, hiring, and effective onboarding new hires.
• Perform timely employee reviews.
• Work with HR and to appropriately resolve any employee coaching and counseling issues.

Conocimientos

Leadership

Restaurant operations

Budgeting & P&L

Staff development

Customer service

Communication

Microsoft Excel

POS systems

Hiring & onboarding

Educación

Bachelor's degree in business administration or hospitality

Herramientas

POS systems

Excel

Outlook

Descripción del empleo

Cornerstone Restaurant Group seeks a General Manager for MJ23 Sports Bar & Grill in Connecticut. The GM will lead all restaurant operations, manage the leadership team, oversee inventories and budgeting, drive service standards through hiring and training, and collaborate with Sales & Events to promote guest outreach and events.

The role requires 5–8 years of leadership experience in hospitality, supervisory experience, and strong financial and POS proficiency.