General Manager - MJ23 Sports Bar & Grill

MICHAEL JORDAN'S STEAK HOUSE AND MJ23 SPORTS BAR & GRILL; Mohegan (CT); On-site; USD 110,000 - 170,000; Full time

Benefits offered by this job

Quarterly bonus program

Annual bonus program

Monthly cell phone reimbursement

Dining discounts

Paid vacation

Paid Sick Leave

Medical, dental and vision insurances

Employer paid long-term disability

Employer paid life insurance and AD&D

Employee paid voluntary short-term/dis

Paid Parental Leave (2 weeks)

Pre-tax Commuter Benefits

Job summary

MICHAEL JORDAN'S STEAK HOUSE AND MJ23 SPORTS BAR & GRILL in Connecticut seeks a General Manager to lead MJ23 Sports Bar & Grill. You will oversee all facets of the restaurant, develop the leadership team, manage inventories and budgets, and ensure exceptional guest experiences through strong service standards and staff training.

You’ll work closely with HR, Sales & Events, and the finance team to optimize labor costs and vendor relations while driving growth and guest engagement both on-site and

Qualifications

• Bachelor's degree in business administration or hospitality or related experience.
• 5 to 8 years of experience.
• 5 years of supervisory experience.
• Experience with P&L reports and budgets.
• Experience with POS systems.
• Basic math skills.
• Experience in training (planning and implementation).
• Great computer skills (Word, Excel, Outlook).

Responsibilities

• Oversee all aspects of the restaurant operations.
• Lead and develop the restaurant's leadership team.
• Perform monthly inventories.
• Drive service standards through hiring, training, and education.
• Monitor labor costs and staffing within budgets.
• Maintain relationships with vendors and manage ordering/receiving.
• Respond to guest complaints and monitor guest experience.
• Collaborate with Sales & Events for guest outreach and events.

Skills

People leadership

Budgeting / P&L

Training & development

Staff scheduling

Education

Bachelor's degree in business administration or hospitality

Tools

POS

Excel

Word / Outlook

Job description

Description

MJ23 is a collaboration between Cornerstone Restaurant Group (CRG) and the greatest athlete of his generation, Michael Jordan. Located in the Mohegan Sun Casino in Connecticut, MJ23 is a modern sports bar featuring elevated bar food, craft beer and cocktails, and plenty of TVs to enjoy the game. While our delicious burgers and wings attract customer attention, it is CRG's Heartfelt Hospitality that creates a truly memorable experience for our guests.

We are seeking a talented General Manager to lead MJ23 Sports Bar & Grill.

General Manager Responsibilities

• Oversee all aspects of the restaurant.


• Manage and develop the restaurant's leadership team including each Manager's AOR's, performance, feedback, and project delegation.


• Accurately perform monthly inventories.


• Lead with a people-first mindset.


• Analyze sales figures to set, monitor, and control budget for the restaurant, working closely with the finance team.


• Assist in any areas of the restaurant as business needs require.


• Oversee repairs & maintenance.


• Drive service standards through hiring, training, and continued education.


• Conduct daily pre-shift/post-shift and other periodic meetings to increase communication.


• Consistently monitor labor costs to remain within labor budgets when scheduling staff.


• Develop and implement creative solutions for areas of improvement.


• Maintain relationships with vendors, manage the ordering and receiving cycle for the restaurant.


• Monitor and observe guests' experience. Respond promptly to guest complaints.


• Work with Sales & Events Manager in developing and driving guest outreach, communication, and marketing efforts, including the coordination of private & semi-private events.


• Create and post weekly staff schedules


• Handle employee counseling as needed.


• Maintain an employee recognition and incentive program to maintain high morale.


• Manage the interviewing, hiring, and effective onboarding new hires.


• Perform timely employee reviews.


• Work with HR and to appropriately resolve any employee coaching and counseling issues.

The preceding reflects management’s definition of essential functions for the General Manager position but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or for other reasons.

Benefits

• Quarterly bonus program


• Annual bonus program


• Monthly cell phone reimbursement


• Dining discounts


• Paid vacation


• Paid Sick Leave


• Medical, dental and vision insurances


• Employer paid long-term disability insurance


• Employer paid life insurance and AD&D


• Employee paid voluntary short-term disability, critical illness, and critical accident insurance


• Paid Parental Leave (2 weeks)


• Pre-tax Commuter Benefits

Requirements

• Bachelor’s degree in business administration or hospitality or related experience.


• 5 to 8 years of experience.


• 5 years of supervisory experience required.


• Experience with P&L reports and working with budgets.


• Experience with POS.


• Basic math skills.


• Experience in training (planning and implementation).


• Great computer skills (Word, Excel, Outlook at a minimum).


• Valid food sanitation management and alcohol awareness certifications (may be obtained upon hire).