General Manager - Security Integration

USA Talent Solutions; United States; On-site; USD 135,000 - 165,000; Full time

Job summary

A leading security solutions provider is seeking an experienced General Manager to oversee operations and sales in Pittsburgh. This role involves managing daily operations, developing business strategies, and maintaining strong client relationships. The ideal candidate has over 10 years of management experience and a background in construction or security integration. A competitive salary of up to $150,000+ annually is offered, along with flexibility for highly qualified candidates.

Qualifications

• At least 10 years of management experience, with a proven track record in both operations and sales.
• Minimum 2 years' experience in construction, electrical trades, or security integration preferred.
• Demonstrates operational expertise in resource planning and process improvement.
• Strong financial acumen with experience in budgeting and cost estimating.
• Excellent written and oral communication skills.

Responsibilities

• Manage and oversee sales strategy and operational performance.
• Develop business plans for sales and market penetration.
• Establish and maintain strong client relationships.
• Lead strategic planning in both sales and operations.

Skills

Management experience

Sales/business development

Operational expertise

Financial acumen

Communication skills

Leadership skills

Tools

Outlook

Word

Excel

Job description

Job Title: General Manager

Location: Pittsburgh, PA

Salary: Up to $150,000+ annually, with flexibility for highly qualified candidates

About The Company: Our client is a company who delivers customized security and systems integration solutions across a wide range of different industries. Headquartered in Pittsburgh, PA, they are seeking a General Manager to lead both sales and operations.

Position Summary

The General Manager is responsible for the overall performance of the Pittsburgh office, with equal emphasis on operational excellence and sales growth. This includes ensuring the financial health of the branch, overseeing day-to-day operations, driving process improvements, managing and developing personnel, and achieving sales targets. Success in this role requires balancing strong business development skills with proven operational leadership, ensuring seamless delivery of the company’s products and services.

Performance will be measured by revenue growth, profitability, operational efficiency, customer satisfaction, and the ability to foster collaboration across all departments and offices.

Position Responsibilities

• Manage and oversee both sales strategy and operational performance
• Develop business plans for sales and market penetration for the Pittsburgh office according to assigned targets
• Establish and maintain strong client relationships in the region
• Build consultative relationships with key decision makers
• Prepare proposals and presentations for new business
• Oversee operational departments (service, installation, engineering, project management, technical support) to ensure quality delivery and efficiency
• Develop and enforce operational processes and procedures for consistent service delivery
• Manage utilization of equipment, facilities, and personnel to maximize efficiency and meet performance objectives
• Provide direction, structure, and strategy for the office while aligning with corporate goals
• Analyze activities, costs, and operations data to measure progress and forecast needs
• Lead strategic planning in both sales and operations to drive profitability and customer service excellence
• Oversee budgetary planning, resource allocation, and fiscal management
• Lead and mentor staff; oversee work allocation, training, evaluations, and career development for direct reports
• Motivate employees to achieve peak productivity, performance, and customer satisfaction
• Advise executive management on operational and sales strategies, system improvements, and procedural enhancements

Essential Skills and Experience

• At least 10 years of management experience, with a proven track record in both operations leadership and sales/business development
• Minimum 2 years’ experience in construction, electrical trades, and/or security integration preferred
• Demonstrates operational expertise, including resource planning, process improvement, workflow management, and fiscal oversight
• Strong financial acumen, with experience in budgets, cost estimating, and fiscal management principles
• Excellent communication skills – written and oral
• Demonstrates both strong sales acumen (customer service, business development, negotiation) and operational leadership skills
• High degree of organization and ability to manage multiple functions simultaneously
• Strong leadership skills with ability to foster a cooperative, high-performing work environment
• Proficient in Outlook, Word, and Excel; able to quickly learn additional applications
• Committed to continuous professional growth to maintain credibility with both customers and staff

Reporting to this position: Sales Department, Installation Department, Service Department, Technical Services Department, and Project Management Department.