General Manager – Scientific Services & Operations

Pace Analytical Services, LLC; Huntersville (NC); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical, dental, vision

401K retirement plan

Paid time off

Job summary

Pace Analytical Services, LLC in Huntersville, NC seeks a General Manager to provide strategic and operational leadership for a facility that may include laboratory operations, service centers, field services, and related functions. You will oversee budgets, programs, and teams to deliver compliant, efficient service and ensure customer satisfaction.

The role collaborates with site and corporate leadership, drives continuous improvement, and upholds Pace's mission to deliver trusted scientific

Qualifications

• Bachelor's degree in Chemistry, Biology, Operations, or a closely related field; seven years of managerial experience.
• Expert knowledge of service and operational administration principles, practices, and techniques.
• Strong leadership experience in goal setting, program development, implementation, evaluation, and employee management.
• Proven ability to build high-performing teams and lead within a collaborative environment.
• Experience developing and administering budgets and managing financial performance.
• Knowledge of applicable service and operational laws, regulations, and compliance requirements.
• Excellent written and verbal communication skills, including executive-level presentations.
• Proficiency with computer systems and business applications related to operational management.

Responsibilities

• Develop and direct the implementation of facility goals, objectives, policies, procedures, and work standards.
• Lead the preparation, management, and administration of facility budgets and operational resources.
• Develop, implement, and oversee operational and service programs, initiatives, and systems across assigned functions.
• Provide strategic direction for laboratory, service, field, and operational activities within the facility.
• Plan, organize, administer, evaluate, and develop the performance of assigned managers and staff.
• Lead and participate in operational, monthly, and cross-functional meetings to drive alignment and business results.
• Ensure compliance with applicable federal, state, local, institutional, and industry regulations and standards.
• Identify operational risks, investigate incidents and exposures, and recommend appropriate corrective actions and remediation plans.
• Compile, analyze, and present operational and service performance metrics to senior leadership.
• Recommend improvements to organizational policies, procedures, and operational practices.
• Lead special projects, identify priorities, coordinate stakeholders, and evaluate outcomes.
• Monitor industry trends, regulatory updates, emerging technologies, and best practices impacting laboratory and operational services.
• Drive continuous improvement initiatives that enhance efficiency, service delivery, and customer satisfaction.
• Promote Pace's mission and values through collaborative leadership and professional interactions with employees and customers.

Skills

Leadership

Budgeting

Operational management

Strategic planning

Regulatory compliance

Communication

Team development

Decision making

Education

Bachelor's degree in Chemistry, Biology, Operations, or a closely related field

Job description

Pace Analytical Services, LLC in Huntersville, NC seeks a General Manager to provide strategic and operational leadership for a facility that may include laboratory operations, service centers, field services, and related functions. You will oversee budgets, programs, and teams to deliver compliant, efficient service and ensure customer satisfaction.

The role collaborates with site and corporate leadership, drives continuous improvement, and upholds Pace's mission to deliver trusted scientific