General Manager - Sawgrass

Brobston Group LLC; Town of Florida (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

Brobston Group LLC in New York seeks a General Manager to lead the outlet boutique, driving sales, margin, and operations while delivering exceptional service.

The role requires a strong leadership presence, strategic planning, and the ability to develop high-performing teams in a luxury retail setting. You will optimize inventory, merchandising, and client relationships to maximize profitability and brand presentation.

Qualifications

• Bachelor’s degree in Fashion or Business preferred.
• 5+ years of retail management experience; luxury experience preferred.
• Expertise in specialty retail including business development, visual merchandising, and operations.
• Computer skills with retail POS, Word, Excel, and email.
• Strong leadership, critical thinking, problem solving, and communication.
• Ability to thrive in a fast-paced environment, multitask, and maintain client relationships.
• Outgoing, entrepreneurial, sales-focused mindset with ownership of store business.

Responsibilities

• Own sales and performance of the boutique and each sales associate.
• Partner with senior management to maximize sales and margin goals and implement action plans.
• Create business strategies, set targets, and implement sales incentives to boost performance.
• Maintain store presentation and visual merchandising standards per company directives.
• Analyze and manage sell-through and communicate product availability and market trends with division heads.
• Enforce security measures and maintain inventory accuracy to control shrinkage.
• Develop and lead a high performance team through training, coaching, and motivation.
• Manage operational costs and budgetary expenses efficiently while ensuring policy compliance.

Skills

Retail management

Leadership

Strategic planning

Customer relationships

Education

Bachelor’s degree in Fashion or Business

Tools

Retail POS systems

Excel

Job description

Summary

Lead the outlet boutique to achieve sales, margin, and operational goals by managing store performance, merchandising, inventory control, and customer relationships. The General Manager develops and executes strategic plans, coaches and motivates the sales team, and ensures compliance with company policies and visual standards. This role focuses on driving profitability while maintaining exceptional customer service and store presentation.

Responsibilities

• Own sales and performance of the boutique and each sales associate.
• Partner with senior management to maximize sales and margin goals and implement action plans.
• Create business strategies, set targets, and implement sales incentives to boost performance.
• Maintain store presentation and visual merchandising standards per company directives.
• Analyze and manage sell-through and communicate product availability and market trends with division heads.
• Enforce security measures and maintain inventory accuracy to control shrinkage.
• Develop and lead a high performance team through training, coaching, and motivation.
• Manage operational costs and budgetary expenses efficiently while ensuring policy compliance.

Requirements

• Bachelor’s degree in Fashion or Business preferred.
• Minimum of five years of retail management experience; luxury experience preferred.
• Full understanding of specialty retail including business development, visual merchandising, and store operations.
• Computer skills including retail POS systems, Word, Excel, and email.
• Strong leadership, critical thinking, problem solving, and verbal and written communication skills.
• Ability to thrive in a fast paced environment, multitask, and maintain client and community relationships.
• Outgoing, entrepreneurial, sales focused personality with ownership of store business at all levels.