Assistant General Manager

Brobston Group LLC; Beverly Hills (CA); On-site; USD 70,000 - 100,000; Full time

Job summary

Brobston Group LLC in Beverly Hills seeks an Assistant General Manager to partner with the General Manager, driving sales, operations, talent development, and merchandising while fostering a positive customer and staff environment.

The role includes achieving sales targets, coaching on SOPs, managing payroll and inventory, overseeing store openings/rollouts, and communicating company messages to the team in a timely manner.

Qualifications

• 1–3 years of store management experience, fashion or luxury experience preferred
• BA or BS degree
• Experience maintaining retail operational excellence including payroll and inventory management
• Experience with store openings and roll-outs
• Proven leadership in developing and mentoring staff
• Strong retail math and analytic skills and KPI driven
• Excellent communication, interpersonal, and time management skills
• Ability to work retail hours and stand for long periods

Responsibilities

• Achieve or exceed sales targets for the store
• Investigate customer issues, develop solutions, and coach staff on resolutions
• Train staff on SOPs and ensure understanding of SOPs
• Monitor inventory planning and maintain inventory metrics such as in-stocks and turnover
• Maintain loss prevention procedures and security for receiving
• Review retail profit and loss to identify opportunities to improve profitability
• Analyze product performance and execute merchandising strategy
• Perform store opening and closing procedures per company standards
• Communicate company messages to sales associates and act on communications timely

Skills

Leadership

People management

Retail analytics

KPI driven

Inventory management

Payroll management

Store openings

Communication

Time management

Education

BA/BS degree

Job description

Summary

The Assistant General Manager will partner with the General Manager to support all functions of an MCM retail location, executing plans for sales, operations, talent management, clientele development, and merchandising while ensuring a positive customer and work environment.

Responsibilities

• Achieve or exceed sales targets for the store
• Investigate customer issues, develop solutions, and coach staff on resolutions
• Train staff on standard operating procedures and ensure understanding of SOPs
• Monitor inventory planning and maintain inventory metrics such as in-stocks and turnover
• Maintain loss prevention procedures and security for receiving
• Review retail profit and loss to identify opportunities to improve profitability
• Analyze product performance and execute merchandising strategy
• Perform store opening and closing procedures per company standards
• Communicate company messages to sales associates and act on communications timely

Requirements

• 1 to 3 years of store management experience, fashion or luxury experience preferred
• BA or BS degree
• Experience maintaining retail operational excellence including payroll and inventory management
• Experience with store openings and roll-outs
• Proven leadership in developing and mentoring staff
• Strong retail math and analytic skills and KPI driven
• Excellent communication, interpersonal, and time management skills
• Ability to work retail hours and stand for long periods