General Manager | Sales / Operations Manager

Amazing Lash Studio; Highland (IN); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive pay and bonus structure

Paid Time Off (PTO)

Free and discounted services

Zusammenfassung

Amazing Lash Studio in Indiana is seeking a Sales & Operations Manager to oversee daily sales and studio operations for eyelash extension and eyebrow services. This hands-on leadership role requires driving membership and retail sales while maintaining top-tier guest experience.

You will lead a team of 10+ staff, design schedules, manage inventory, and coach team members to meet and exceed performance goals. Open availability and a proactive, problem-solving mindset are essential.

Qualifikationen

• Proven experience leading a team of at least 10 people to meet/exceed sales and financial goals.
• Excellent leadership skills to guide operations smoothly.
• Open availability; locations open 7 days a week.
• Ability to identify and solve problems, set expectations and delegate.
• Strong verbal and written communications skills.
• Excellent organizer and problem solver with strong project management.
• Competent trainer and motivator.
• MindBody software experience a plus.

Aufgaben

• Sell consistently; driving membership and retail sales.
• Lead a high-performing team; provide feedback.
• Motivate to achieve and exceed goals.
• Create positive culture with recognition and studio contests.
• Greet and assist guests; respond to questions and needs.
• Create schedules, inventory management, customer service.
• Maintain an impeccable and clean studio.

Kenntnisse

Team leadership

Sales management

Customer service

Communication

Scheduling

Inventory management

Problem solving

Staff motivation

MindBody software

Tools

MindBody Software

Jobbeschreibung

Overview

Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio.

Amazing Lash Studio® Manager Benefits:

• Competitive pay and bonus structure
• Paid Time Off (PTO)
• Free and discounted services

Management Responsibilities (includes but not limit to)

• Selling. All the time. If you want a non-selling "office" job, this isn't it.
• Leading a consistently high-performing team that wants to win. You'll be a hands-on role model for your staff, providing continuous feedback.
• Responsible for the motivation to achieve and exceed personal, team, and individual membership sales and retail sales goals.
• Captivating a positive culture with team recognition's and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Creating Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio.

Here's what you need to bring to the table:

• Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yous.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Our locations open early and close late 7 days a week, so our managers need open availability.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Competent trainer and motivator
• MindBody Software experience a plus