General Manager | Sales / Operations Manager

Amazing Lash Studio; Chicago (IL); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off (PTO)

Free and discounted services

Job summary

Amazing Lash Studio in Chicago seeks a Sales Manager / Operations Manager to oversee sales and daily studio operations for eyelash extension and eyebrow services.

The role requires hands-on leadership, strong coaching, and a focus on achieving membership and retail goals while maintaining an excellent guest experience.

Qualifications

• Proven experience leading a team of at least 10 people to meet or exceed sales/financial goals.
• Strong leadership and organizational skills for efficient operations.
• Open availability to accommodate store hours, including early mornings and late evenings.

Responsibilities

• Sell continuously and coach the team to hit sales targets.
• Lead a high-performing team with ongoing feedback and recognition.
• Create staff schedules, manage inventory, and oversee customer service.

Skills

Team leadership

Sales leadership

Communication

Tools

MindBody Software

Job description

Overview

Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio.

Amazing Lash Studio® Manager Benefits:

• Competitive pay and bonus structure
• Medical Insurance
• Paid Time Off (PTO)
• Free and discounted services

Management Responsibilities (includes but not limit to)

• Selling. All the time. If you want a non-selling "office" job, this isn't it.
• Leading a consistently high-performing team that wants to win. You'll be a hands-on role model for your staff, providing continuous feedback.
• Responsible for the motivation to achieve and exceed personal, team, and individual membership sales and retail sales goals.
• Captivating a positive culture with team recognition's and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Creating Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio.

Here's what you need to bring to the table:

• Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yous.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Our locations open early and close late 7 days a week, so our managers need open availability.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Competent trainer and motivator
• MindBody Software experience a plus

Legal Disclaimer

©2024 Amazing Lash Franchise, LLC ("ALF"). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.