General Manager | Sales / Operations Manager

Amazing Lash Studio; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

PTO

Free Services

Discounted Services

Bonus Structure

Job summary

Amazing Lash Studio is seeking a sales and operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio. This is a hands-on leadership role with growth opportunities in the beauty industry.

You will lead a team of 10+ people, drive membership and retail sales, manage scheduling, inventory, and customer service, and maintain a pristine studio while delivering exceptional guest experiences.

Qualifications

• Proven experience leading a team of at least 10 people and meeting sales/financial goals.
• Excellent leadership, organization, and communication to run operations smoothly.
• Open availability with ability to work early mornings and evenings, 7 days a week.
• Strong problem solving, delegation, and goal-setting abilities.
• Ability to train and motivate staff; experience with MindBody is a plus.

Responsibilities

• Sell consistently; drive membership and retail sales to achieve goals.
• Lead a high-performing team with hands-on leadership and feedback.
• Motivate to meet and exceed sales targets and maintain culture.
• Greet guests, assist, and respond to questions to ensure a great experience.
• Create staff schedules, manage inventory, and oversee customer service.
• Maintain a clean, welcoming, and well-organized studio.

Skills

Team leadership

Sales leadership

Communication skills

Organization

Problem solving

Staff training

Interpersonal skills

MindBody Software

Tools

MindBody Software

Job description

Overview

Looking for a management position with growth opportunities in the Beauty industry? Amazing Lash Studio® is looking for a sales manager / operations manager to oversee sales and operations for an eyelash extension and eyebrow service studio.

Amazing Lash Studio® Manager Benefits:

• Competitive pay and bonus structure
• Medical Insurance
• Paid Time Off (PTO)
• Free and discounted services

Management Responsibilities (includes but not limit to)

• Selling. All the time. If you want a non-selling "office" job, this isn't it.
• Leading a consistently high-performing team that wants to win. You'll be a hands-on role model for your staff, providing continuous feedback.
• Responsible for the motivation to achieve and exceed personal, team, and individual membership sales and retail sales goals.
• Captivating a positive culture with team recognition's and studio contests.
• Consistently creates a friendly environment for guests by greeting, assisting, and quickly responding to customer questions and needs
• Creating Schedules, Inventory Management, Customer Service, etc.
• Maintains an impeccable and clean studio.

Here’s what you need to bring to the table:

• Proven experience leading a team of at least 10 people to consistently meet or exceed sales and financial goals. We obsess over results, so be prepared for us to validate yous.
• Has excellent leadership skills; ability to lead a team in an organized and efficient way ensuring operations runs smoothly.
• Our locations open early and close late 7 days a week, so our managers need open availability.
• Ability to identify and problem solve, set expectation, goals, and delegate
• Strong verbal and written communications skills
• Possess strong interpersonal skills to communicate with confidence
• Must be an excellent organizer and problem solver with strong project management skills
• Competent trainer and motivator
• MindBody Software experience a plus

Legal Disclaimer

©2024 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.