Assistant Business Manger

Massage Envy; Houston (TX); On-site; USD 40,116,000 - 45,847,000; Full time

Benefits offered by this job

Healthcare (full-time)

401(k) matching

Paid time off

Flexible schedule

Free massage service

Product discounts

Job summary

Massage Envy Tanglewood is seeking a hands-on leader to manage daily operations, drive memberships, promote retail sales, oversee deposits and inventory, and guide a team of caring professionals toward outstanding guest service.

The ideal candidate has management or sales experience in personal services such as a spa or gym, strong leadership and coaching skills, and a track record of building a positive, high-performing workplace culture with clear accountability.

Qualifications

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
• Massage industry experience is a PLUS but not required
• Be an natural leader who can build relationships while motivating, coaching and supporting a team

Responsibilities

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Skills

Leadership

Sales experience

Management experience

Customer service

Job description

5885 San Felipe St, Suite 475, Houston, TX 77057 • Massage Envy TPN Management

Be Empowered to Lead the Way to Wellness

At Massage Envy Tanglewood franchise, we encourage you to be your best while you inspire a team of caring professionals to help others feel their best.

• Competitive base pay of $14.00-16.00/hourly plus bonuses, and commissions.
• Employer-paid healthcare including medical, dental and vision plans for full-time employees
• Matching 401(k) for full-time employees
• Paid time off for full-time employees.
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month
• Discounts on products

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving membership, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, and more.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Leadership Training and Development that is invested in YOUR success
• A caring, supportive community of other professionals that uplift each other

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.