Assistant Sales Manager

Massage Envy; Concord (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Healthcare (employer-paid)

Flexible schedule

Free monthly massage/service

Product and service training

Pathway to management

Job summary

Massage Envy The Willows in Concord, CA is seeking a natural leader to inspire a team of caring professionals while delivering an exceptional guest experience. As a Leader you will help drive memberships, promote retail sales, and coach staff to uphold our service standards.

You will work closely with the Clinic Manager, develop the team, resolve challenges, and foster a supportive culture where every member feels valued and connected to our mission.

Qualifications

• Experience leading teams in a service industry setting.
• Proven ability to coach and develop staff.
• Strong communication and relationship-building skills.

Responsibilities

• Assist Clinic Manager in operations and memberships growth.
• Promote retail sales and guide the team.
• Manage deposits and inventory and ensure compliance.
• Resolve customer issues while maintaining a therapeutic environment.
• Foster a positive workplace culture and team performance.

Skills

Leadership

Management experience

Sales experience

Coaching and mentoring

People skills

Job description

Where Better Careers Begin!

Massage Envy at The Willows

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy The Willows franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

• Competitive base pay of $22+/ hour plus bonuses and commissions
• Employer-paid healthcare including medical, dental and vision plans
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service each month

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage, fitness or other service industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Assist Clinic Manager in all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge
• Pathway to full Management role

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.