General Manager - Red Plate - The Cosmopolitan

MGM Resorts International; United States; Vor Ort; USD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Wellness programs

Discounts on travel/electronics

Free meals

Free parking

Health & income protection benefits

Professional development

Zusammenfassung

MGM Resorts International is seeking a Restaurant General Manager for Red Plate at The Cosmopolitan in Las Vegas. You will lead daily operations, drive profitability, and partner with culinary and marketing teams to optimize guest experiences while maintaining MGM’s service standards.

Ideal candidates bring significant restaurant leadership experience, including Chinese cuisine, and a track record of managing staff under collective bargaining agreements in premium settings.

Qualifikationen

• 2+ years of experience managing a Chinese restaurant.
• Experience managing employees under a collective bargaining agreement.
• Ability to partner with casino marketing and guest experience teams to elevate VIP experiences.
• Partner with Far East Marketing to drive guest engagement.
• Experience in high-volume or luxury/fine-dining environments.
• Fluent in Chinese (preferred).

Aufgaben

• Owns and leads daily restaurant operations, labor, scheduling, inventory, guest service standards, and marketing strategies to drive profitability; co-owns the restaurant business plan with the Executive Chef.
• Executes policies, procedures, pricing, training, menus, and company initiatives for staff; drives F&B programs and initiatives.
• Maintains top health, sanitation, and cleanliness standards; ensures staff complete compliance training.
• Manages HR duties: hiring, coaching, recognition, diversity adherence, and policy compliance.
• Interacts with guests to ensure satisfaction and a memorable dining experience; handles guest feedback channels.
• Coordinates with culinary team to ensure seamless kitchen-dining room service and knowledge of menu items and equipment.

Kenntnisse

Leadership

Chinese language

HR management

Collective bargaining

High-volume dining

Ausbildung

High School Diploma or GED

Jobbeschreibung

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The Restaurant General Manager is responsible for all aspects of the management of Red Plate , an exquisite Chinese restaurant featuring an authentic Cantonese menu, at The Cosmopolitan. The leader provides direction and leadership for the Assistant General Manager, Assistant Manager and the Restaurant Service team consistent with the MGM brand. They are responsible for leading the team to achieve the operational and financial goals of the venue; driving covers and optimizing reservation channels; monitoring the performance, scheduling and training of the staff; executing initiatives as implemented by property F&B leadership; maintaining the facilities in accordance with MGM Resorts service standards; and ensuring high customer satisfaction and an exceptional guest experience. All duties are performed in accordance with company policies and procedures.

THE DAY-TO-DAY:

• Owns, leads and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability. Co-own (with Executive Chef) the restaurant’s business plan and represent the restaurant in divisional, property or corporate meetings.
• Responsible for execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules and regulations for the restaurant staff. Owns restaurant’s execution of F&B and/or company-wide initiatives and programs.
• Maintain the highest standards of health, sanitation and cleanliness within all areas of Beverage. Responsible for completion of all company compliance training by the restaurant staff.
• Manages Human Resources responsibilities for Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
• Interacts with guests frequently to ensure satisfaction and enjoyment of dining experience.
• Reacts to any guest complaints and takes any appropriate action. Manages Restaurant’s guest feedback channels through approved company practices. Collaborate with Executive Chef and culinary team to ensure a seamless service experience between kitchen and dining room.
• Maintains excellent knowledge of venue’s food & beverage products, menu items and equipment used to perform duties

THE IDEAL CANDIDATE:

• High School Diploma or GED required
• 2+ Years of prior relevant experience managing a Chinese Restaurant required
• Previous experience managing employees under a collective bargaining agreement
• Ability to partner with Casino Marketing and Guest Experience teams to elevate VIP experiences for our guests
• Partner with Far East Marketing to drive guest engagement
• Previous experience working in a high-volume restaurant or previous experience in a luxury or fine-dining restaurant
• Fluent in Chinese preferredalert("test");

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community