General Manager-QSR

MarcJax; Akron (OH); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Quarterly performance bonuses

Medical, Dental, and Vision insurance

Career growth opportunities

Job summary

MarcJax in Akron, Ohio is seeking a General Manager to lead operations for a well-known brand in the QSR industry. This leadership role demands accountability for P&L management, guest experience, and team development.

The ideal candidate will have over 2 years of experience in a high-volume restaurant, emphasizing speed and service excellence. The position offers competitive pay of $60,000 – $70,000 along with performance bonuses and comprehensive benefits.

Qualifications

• 2+ years of experience as a General Manager in a high-volume QSR environment.
• Strong leadership skills with a focus on team development and high standards.
• Ability to thrive in a fast-paced, high-pressure environment.

Responsibilities

• Manage total success and P&L of the restaurant.
• Oversee high-volume operations ensuring speed and order accuracy.
• Recruit, train, and mentor a team of 40+ employees.
• Ensure compliance with food safety and quality standards.
• Address guest feedback to enhance customer experience.

Skills

Restaurant General Manager experience

Ability to interpret P&L data

Team leadership

Fast-paced environment adaptability

Job description

Salary: $60,000 – $70,000 + Performance Bonuses

The Opportunity

Step into a leadership role with one of the most recognizable brands on the planet. We are a global leader in the QSR industry, known for consistency, speed, and the iconic burgers that have defined fast food for generations. We are looking for a powerhouse General Manager to lead our Akron operations.

Whether it’s the breakfast rush or the late-night drive-thru, we need a "CEO-minded" leader who can handle high volume, maintain "audit-ready" standards, and lead a large, diverse team to victory every single shift.

The Role: What You’ll Do

You are responsible for the total success of the restaurant. You own the P&L, the guest experience, and the growth of your people.

• Drive the Rush: Manage high-volume dayparts with a focus on "Gold Standard" speed-of-service and order accuracy.
• Master the P&L: Take full accountability for food costs, labor optimization, and inventory. You’ll analyze weekly data to ensure the store is running at peak profitability.
• Develop a Winning Team: Recruit, train, and mentor a crew of 40+. Your goal is to build a deep bench of Shift Leads and Assistant Managers ready for their next step.
• Guard the Brand: Ensure 100% compliance with global food safety, sanitation, and quality standards.
• Guest Obsession: Proactively resolve guest feedback and ensure every customer leaves with a reason to come back.

What You Bring to the Table

• Experience: 2+ years of Restaurant General Manager experience in a high-volume QSR environment (Burger/Drive-Thru experience is highly preferred).
• The "Hustle" Factor: You thrive in a fast-paced environment and lead from the front—you're on the floor when the rush hits.
• Financial Savvy: Strong ability to interpret P&L data and implement course corrections to hit aggressive labor and COGS targets.
• Leadership Style: A passion for coaching and a commitment to holding your team to the highest professional standards.
• Physical Requirements: Ability to stand for prolonged periods and lift a minimum of 50 lbs.

The Perks

• Competitive Pay: Starting base salary of $60,000 – $70,000.
• Performance Bonuses: Quarterly incentives based on hitting key KPIs (Sales, Labor, and Food Cost).
• Comprehensive Benefits: Medical, Dental, and Vision insurance options.
• Career Growth: Join a brand with a global footprint and endless opportunities for multi-unit leadership across Ohio.

Apply Today

Ready to lead an icon? Join the team that sets the standard for the industry in the Rubber City.