General Manager – Premier Live Music & Winery Experience

City Vineyard at Pier 26; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K with company match

Employee meal program

Wine/dining discounts

Job summary

City Winery is seeking a General Manager to oversee daily venue operations, drive profitability, and lead a team across multi-unit settings in New York City. You will uphold our hospitality standards, mentor managers, and ensure seamless execution of events, food and wine service.

The role emphasizes strong leadership, budget control, safety compliance, and collaboration with HR, culinary, and programming teams to deliver exceptional guest experiences in a dynamic environment.

Qualifications

• 3+ years of restaurant leadership experience required.
• Strong knowledge of front and back of house operations, including food, beverages, staff supervision, inventory, and food safety.
• Understanding of cost and labor systems for restaurant profitability.
• Proven experience in restaurant management or a similar role.
• Excellent customer service and communication abilities.

Responsibilities

• Oversee and manage all aspects of multi-unit operations and all associated internal departments.
• Teach and adhere to City Winery principles and commitment to quality food, wine, and service.
• Lead by example and enforce Company policies, procedures, guidelines, and practices consistently.
• Ensure controls are in place to prevent waste and theft.
• Establish goals, anticipate and resolve problems in all aspects of the business.
• Ensure high standards of sanitation, cleanliness, safety, and compliance are maintained at all times.
• Partner with and work collaboratively with internal Company divisions to achieve overall company and business goals.
• Oversee or directly handle customer related issues through email, phone and in person in a timely manner.
• Collaborate with managers on visual spot checks of petty cash ledger, POS credit card processing, voids and comps, report and the nightly product mix.
• Review and sign off on monthly cost reports, inventory–beer, liquor, wine, glassware and food plus the ticket sales report from programming before submitting to accounting.
• Oversee facility maintenance including cleanliness and safety; review inventory and equipment usage including relevant plant maintenance or improvements needed.
• Lead departments on menu pricing to ensure they meet company guidelines and or are priced appropriately for the market, in partnership with COO.
• Coordinate proper staff training of all new products prior to a release to the public.
• Work alongside Executive Chef to maintain the most efficient operation of our kitchen and execution of our menus in a timely, presentable and profitable manor.

Skills

Hospitality leadership

Restaurant operations

People management

Customer service

Budgeting & cost control

Brand standards

Vendor relations

Education

Bachelor's degree in Business Management

Experience in restaurant/hospitality management

Job description

City Winery is seeking a General Manager to oversee daily venue operations, drive profitability, and lead a team across multi-unit settings in New York City. You will uphold our hospitality standards, mentor managers, and ensure seamless execution of events, food and wine service.

The role emphasizes strong leadership, budget control, safety compliance, and collaboration with HR, culinary, and programming teams to deliver exceptional guest experiences in a dynamic environment.