General Manager — Openings, Operations & Guest Experience

Zaddy Solutions

Freehold (NJ)

Sur place

USD 120 000 - 180 000

Plein temps

Il y a 3 jours
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Résumé du poste

Zaddy Solutions is seeking an experienced General Manager to lead a new restaurant from opening forward, embedding culture, systems, and standards. This hands-on leadership role demands a strong hospitality mindset, P&L oversight, and the ability to build and sustain a high-performing team.

You will partner with culinary and senior leadership to ensure consistency between front-of-house and back-of-house, while driving community engagement and guest satisfaction.

Qualifications

  • Proven GM experience in a high-volume, polished full-service restaurant.
  • Experience in seafood/raw bar/steakhouse/elevated dining preferred.
  • New restaurant opening experience highly preferred.
  • Strong knowledge of food, wine, spirits, cocktails, and elevated service.
  • Ability to recruit, train, develop, and retain a strong management team.
  • Excellent understanding of labor, scheduling, COGS, inventory, purchasing, and P&L.
  • Strong guest recovery and problem-solving skills.
  • Ability to establish systems and standards rather than inherit them.

Responsabilités

  • Oversee all day-to-day restaurant operations.
  • Recruit, hire, train, coach, and develop management and hourly employees.
  • Maintain service, hospitality, cleanliness, and operational standards.
  • Manage scheduling and labor performance.
  • Monitor sales, COGS, inventory, purchasing, comps, voids, cash controls, etc.
  • Work with culinary leadership to maintain FOH/BOH consistency.
  • Manage reservations, pacing, table turns, and overall flow.
  • Lead management meetings, pre-shifts, training, and development.
  • Maintain a strong management presence on the floor.
  • Handle guest feedback and develop relationships with regular guests.
  • Maintain organization, cleanliness, facility standards, and readiness.
  • Identify operational problems and create solutions.
  • Develop managers and identify future leaders.
  • Maintain a positive, professional, accountable workplace culture.

Connaissances

General Manager experience
Fine dining
New opening experience
Food & beverage knowledge
Floor leadership
Team development
P&L / Scheduling
Reservations management
Organization
Accountability
Operational standards
Guest recovery
Hospitality
Cross-functional leadership
Strategic thinking
Compliance & ethics
HR/Accounting liaison

Description du poste

Zaddy Solutions is seeking an experienced General Manager to lead a new restaurant from opening forward, embedding culture, systems, and standards. This hands-on leadership role demands a strong hospitality mindset, P&L oversight, and the ability to build and sustain a high-performing team.

You will partner with culinary and senior leadership to ensure consistency between front-of-house and back-of-house, while driving community engagement and guest satisfaction.

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