General Manager of Waiting Room

Gateway Triangle Corp; Valparaiso (IN); Presencial; USD 54.000 - 66.000; Jornada completa

Descripción de la vacante

The Waiting Room in Valparaiso, IN seeks a General Manager of Waiting Room to lead all day-to-day bar operations. This hands-on, guest-facing role manages staff, drives sales and profitability, controls labor and inventory, and upholds hospitality standards.

The manager may assist with bartending/kitchen coverage and reports to the District Manager. Ideal candidates bring 4+ years in hospitality leadership, 2+ years supervisory experience, and a valid Indiana alcohol license (ServSafe

Formación

• Four years of experience in food and beverage, bar or hospitality leadership.
• Two years of supervisory or management experience.
• Indiana license to sell/serve alcohol and ServSafe Manager certification.

Responsabilidades

• Lead and oversee all day-to-day operations of the bar.
• Drive financial, operational and guest service performance.
• Hire, train, coach, develop and manage bartenders and line cooks.
• Create and manage weekly schedule; ensure coverage.
• Monitor sales trends and drive revenue growth.
• Assist with bartending and/or kitchen coverage as needed.
• Report to the District Manager and ensure compliance with policies.

Conocimientos

Staff supervision

Leadership

Inventory management

Labor management

Guest service leadership

Educación

High School Diploma or equivalent

Indiana alcohol license

ServSafe Manager certification

Descripción del empleo

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager of Waiting Room

Waiting Room Full Time 12 Restaurants Valparaiso, IN, US

2 days ago Requisition ID: 2253

Salary: $60,000.00 Annually

GENERAL MANAGER OF WAITING ROOM – JOB DESCRIPTION

General Manager of Waiting Room Responsibilities:

The General Manager of Waiting Room has the ultimate responsibility for leading all aspects of The Waiting Room. The General Manager of Waiting Room is a hands-on, guest-facing, leadership position responsible for the overall operation and performance of the bar. The General Manager of Waiting Room leads and develops the team, drives sales and profitability, manages labor and inventory, maintains operational and hospitality standards and ensures policies and procedures are consistently exceeded. The General Manager of Waiting Room works alongside the team and assists with bartending and/or kitchen coverage. The General Manager reports directly to the District Manager.

General Manager of Waiting Room duties will include, but are not limited to:

• Lead and oversee all day-to-day operations of the bar
• Drive the overall financial, operational and guest service performance
• Execute the mission and vision, goals, policies, procedures and operating standards
• Hire, train, coach develop and manage bartenders and line cooks
• Address performance concerns and disciplinary matters in a timely manner
• Create and manage weekly schedule and resolve coverage issues as they come up
• Hold pre-shift meetings, provide ongoing training and keep regular communication with the team
• Drive sales through hospitality, suggestive selling, promotions, events and guest engagement
• Monitor sales trends and find opportunities to improve revenue and profitability
• Run weekly promotions, themed events and other special activities
• Develop and grow private events including event planning, contracts, deposits, execution and follow up
• Support marketing through social media content, promotions and community outreach
• Protect and promote the music-focused identity, atmosphere and culture of The Waiting Room
• Manage liquor, beer, wine, food and non-alcoholic inventory, keep stock at par levels and place orders
• Monitor COGS, pour costs, product waste, comps, voids and discounts
• Complete accurate inventory counts and required inventory controls on time
• Complete required daily and weekly paperwork, sales reports, deposits and other administrative duties on time
• Report on all maintenance needs promptly
• Follow incident reporting procedure and report employee or guest incidents as required

Experience/Qualifications:

• High School Diploma or equivalent
• Four (4) years of experience in food and beverage, bar or hospitality experience
• Two (2) years of supervisory or management experience
• Indiana license to sell/serve alcohol
• Food protection manager certification (ServSafe Manager or equivalent)
• Must be able to stand and walk for up to 10 hours per shift
• Must be able to regularly lift, carry, push and pull items weighing up to 50lbs
• Regular exposure to loud, amplified music and strong base vibration for extended periods
• Strong organizational skills and detail oriented
• Inventory and labor management skills

Preferred Skills:

• Cocktail and beverage knowledge
• Passion for music, hospitality and community engagement
• Social media and event planning

Hours:

The General Manager of Waiting Room is a full time position and hours may vary including nights and weekends

The General Manager of Waiting Room is an exempt, salaried position

Tip Policy:

The General Manager of Waiting Room, as a manager, is not eligible for the tip pool, tip jar, or tabs shared with bartenders