General Manager of Ticket Sales & Operations - Little Rock Athletics

Taymar Sales U; Little Rock (AR); On-site; USD 65,000 - 90,000; Full time

Job summary

Taymar Sales U. is seeking a General Manager of Ticket Sales & Operations to lead the Little Rock athletics ticketing unit on campus. You will hire, train, and develop the on-site sales team while achieving personal sales targets and overseeing daily reporting and ticket revenue deposits.

Responsibilities include strategy, digital marketing, pricing decisions, and collaboration with athletics leadership to drive revenue and enhance the fan experience. Evening/weekend hours are required.

Qualifications

• 3+ years’ experience in ticket sales, management, and ticket operations.

Responsibilities

• Direct oversight of ticket sales strategy and execution for all ticketed athletic events at Arkansas Little Rock.
• Develop sales campaigns for new season tickets, group sales, and renewals.
• Recruit, train, and develop the sales team to meet/exceed goals.
• Oversee ticket operations including gameday box office staffing and ticket system builds.
• Generate reports tracking revenue pace and manage inventory across events.

Job description

Who We Are: Taymar Sales U. is a revenue generation company, launched in 2019 with the idea of better serving clients in all areas of revenue generation, while providing opportunities for our colleagues to flourish and grow. Our innovative business model and high-energy approach fosters complete goal alignment, integration, and collaboration with our over 48 collegiate and professional sport clients. Our dedicated teams work on-site to offer comprehensive solutions in all areas of revenue generation, including day-to-day management of ticket sales, ticket operations, sponsorship and/or annual giving.

Taymar Sales U. is hiring top talent to learn, grow and impact the revenue generation side of the sports business, and be a part of a fast-paced, dynamic environment. Members of our team are provided with career growth opportunities and daily development through accessibility to executive leadership and ownership of key business initiatives. Be part of a growing industry and company that is changing how college athletics drives revenue and increases fan attendance.

Position Overview: Taymar Sales U.’s General Manager of Ticket Sales & Operations will have direct oversight of the day-to-day functions of the Little Rock Athletics ticketing unit. This position will hire, manage, train, and develop the on-site sales team, while achieving personal sales metrics and overseeing all daily reporting and deposit of ticket revenue, priority seating, customer service, system event builds and inventory management. This role will oversee all functions of the ticket office, while proactively generating revenue through group sales, renewals, and new season ticket sales.

Ticket Sales Responsibilities

• Direct oversight of ticket sales strategy and execution for all ticketed athletic events for Arkansas Little Rock.
• Develop comprehensive sales campaign in the areas of new season tickets, group sales and retention.
• Recruit, Train & Develop sales team to meet and exceed ticket sales goals,
• Meet and work collaboratively with senior administration within the athletics department.
• Oversee and deploy digital marketing strategies to increase sales and lead generation.
• Work with Athletics Department senior staff to determine ticket pricing, benefits, and programming.
• Work in the assigned, on campus location.

Ticket Operations Responsibilities

• Oversee all aspects of ticket operations strategy and execution for athletics.
• Hire, train, and manage all gameday box office staff for all ticketed sports.
• Initiate and execute ticket system builds within ticket system.
• Generate reports and accurately track overall ticketing revenue pace towards goals.
• Manage inventory across all ticketed events.
• Provide scheduling, leadership, and direction to gameday box office team.
• Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
• Work effectively under pressure in a fast-paced environment to produce accurate results.
• Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
• Must be able to work evenings/weekends, as required. All home games will be worked in various capacities.

Qualifications

• 3+ years’ experience in ticket sales, management, and ticket operations
• Passion for sales and leadership, with strong organization skills, work ethic, and positive attitude
• Demonstrated ability to hire, train and lead a sales team.
• Experience in ticket operations and ability to learn ticketing system.
• Ability to schedule, lead and manage a sales team and gameday box office staff.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.