General Manager — Lead High-Impact Car Wash Ops

LUV Car Wash; Cotati (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Bonus Eligible — earn extra for head

Overtime Available — more opportunity

401(k) Match — we invest in yourfuture

Health Benefits/HSA

Vision & Dental Coverage

Life Insurance

Paid Vacation

Paid Sick Time

Employee Discount Program

Employee Assistance Program (EAP)

Job summary

LUV Car Wash is seeking a General Manager to own a site, build a winning team, and drive our mission forward. You will lead operations, ensure safety, and foster strong customer relationships to grow membership sales.

The role reports to the District Manager and requires developing teammates, managing schedules, and partnering with HR for personnel issues. Strong communication and leadership are essential.

Qualifications

• Minimum of three (3) years management experience required.
• Experience in restaurants or hospitality preferred; car wash/automotive industry a plus.
• Excellent verbal and written communication skills.
• Strong organizational skills and ability to prioritize.

Responsibilities

• Recruit, train, coach and develop all teammates.
• Create a culture of accountability within the site for LUV’s procedures.
• Ensure onboarding, orientation and training processes are followed for new teammates.
• Provide ongoing development and coaching to AGMs and high-potential hourly teammates.
• Partner with HR on disciplinary issues including investigations and terminations.
• Drive local volume and sales through community outreach and marketing efforts.
• Manage site labor and schedule to LUV standards.
• Review payroll and submit commissions on time.
• Ensure site operates safely and in compliance with laws and regulations.
• Handle customer issues/complaints and resolve with District Manager.

Skills

People management

Leadership

Team development

Operations management

Customer service

Communication

Time management

Education

HS Diploma or equivalent

Bachelor’s Degree in business management or hospitality (plus)

Tools

Payroll/HR systems

Operational compliance

Job description

LUV Car Wash is seeking a General Manager to own a site, build a winning team, and drive our mission forward. You will lead operations, ensure safety, and foster strong customer relationships to grow membership sales.

The role reports to the District Manager and requires developing teammates, managing schedules, and partnering with HR for personnel issues. Strong communication and leadership are essential.