General Manager

Workstream; Dover (OH); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Paid Time Off

Meal allowance

Paid Training

Team-centric culture

Job summary

Freddy’s Frozen Custard & Steakburgers in Dover, OH, is seeking a General Manager to lead guest relations, service quality and team development in a fast-paced environment. The role focuses on delivering a fun, high-energy dining experience while guiding staff through training and performance goals.

The position offers opportunities for growth within a supportive Freddy’s family culture, with emphasis on guest satisfaction, profitability, and continuous improvement.

Qualifications

• Prior restaurant management or leadership role with a history of quality guest service.
• Experience reading financial statements, sales or activity reports to measure productivity.
• Ability to motivate and train a diverse staff in a fast-paced environment.
• Strong attention to detail, time management and prioritization.
• Effective communication with guests and team members.
• Proficient in typical desktop software programs.
• Experience with inventory, schedules, spreadsheets, labor management and P&L.

Responsibilities

• Lead service and quality expectations for the team.
• Provide a fun, fast-paced and fulfilling work environment for team members.
• Develop self and team members to meet long-term growth goals.

Skills

Guest service

Team building

Leadership

Coaching

Time management

Communication

P&L knowledge

Excel

Tools

Excel

Job description

MANAGEMENT OPPORTUNITIES: Freddy's is looking for managers who are passionate about guest relations, employee development and business growth. Team members and managers alike who are charismatic and enthusiastic with a positive attitude to grow with our Freddy’s Family.

Presently seeking candidates for a General Manager position to lead the service and quality expectations of the team. Provide a fun, fast paced and fulfilling work environment for team members with interest in development of self and team members to meet long term growth goals.

If you have a dynamic personality and a strong passion for serving high-quality food with a smile, then Freddy’s is the place for you!

About Our Concept:

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service. Enjoying great food does not mean your meal has to be cooked before you order. At Freddy’s Frozen Custard & Steakburgers, your meal is prepared fresh, after to you order it. The genuine hospitality, family-friendly atmosphere and classic menu favorites seamlessly combine to create a timeless dining experience guests of all ages enjoy.

Benefits:

• Competitive pay based on experience with Bonus potential
• Medical Insurance available
• Paid Time Off: One-week after 90 days; addt'l PTO annually after 1 year
• Meal allowance for personal or work use
• Amazing culture centered on the Team and Family friendly hours
• Paid Training

What are you looking for?

• Work-life balance
• Advancement opportunities
• Flexible hours
• Spending holidays with family and friends

Physical Requirements (including but not limited to):

• Available to work a variety of hours to include days, nights, and weekends and within the metro area applying.
• Must be able to work up to a 10-hour shift while standing or walking to perform essential functions.
• Will be required to lift up to 40 pounds during the course of a workday.
• Will require bending, stooping, and occasional use of a ladder.

Required Skills and Experience:

• Prior restaurant management or leadership role with a successful history of quality Guest Service, Team Building and Development of people
• Experience in financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement
• Aptitude towards learning, coaching and teamwork; ability to motivate, train and hold responsible a diverse staff in a fast-paced environment
• Strong attention to detail and quality standards while managing time and priorities efficiently
• Ability to communicate effectively with guest and team members
• Proficient in typical desktop software programs
• Experience in setting and maintaining inventory, schedules, use of spreadsheets, labor management and knowledge of P&L’s is desired
• Always focused on profits/sales growth, hospitality, cleanliness, and your guests

Founded in 2002, Freddy’s Frozen Custard & Steakburgers has quickly become a national, fast-casual restaurant franchise best known for its cooked-to-order Steakburgers, crispy shoestring fries, dessert treats prepared with freshly churned frozen custard, and world-class guest service.