General Manager - Kids Programs & Center Growth

Skilz for Kids; Santa Rosa (CA); On-site; USD 71,000 - 77,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Health insurance

Paid time off

Training & development

Job summary

KidStrong Santa Rosa is seeking a proactive General Manager to lead our team and drive a thriving center. You will manage daily operations, supervise coaches, and focus on creating an engaging, high-energy environment for kids and families.

Responsibilities include driving membership, coordinating events, and ensuring exceptional customer experiences while maintaining KPIs and financial performance.

Qualifications

• Coaching background with kids aged 15 months to 11 years.
• Excellent people skills for engaging with parents/guardians.
• Practical tech proficiency with common software and social platforms.
• Certified in CPR or willing to obtain certification.

Responsibilities

• Oversee center operations: monitor KPIs, financials, and keep the center running smoothly.
• Drive membership sales and lead generation, convert leads to members.
• Lead and develop the coaching team, ensure high-quality program delivery.
• Communicate clearly with staff via Slack and email; manage weekly schedule including 4 weekdays and 1 weekend.

Skills

Coaching

People skills

Tech savvy

CPR certification

Tools

Google

Microsoft

Social media

Job description

KidStrong Santa Rosa is seeking a proactive General Manager to lead our team and drive a thriving center. You will manage daily operations, supervise coaches, and focus on creating an engaging, high-energy environment for kids and families.

Responsibilities include driving membership, coordinating events, and ensuring exceptional customer experiences while maintaining KPIs and financial performance.