General Manager: Inspire Teams, Elevate Guest Experience

careers-noodles; Blaine (NC); On-site; USD 58,000 - 68,000; Full time

Benefits offered by this job

Quarterly bonus

Paid time off

Parental leave

Meal discounts

Tuition assistance

Health insurance

401(k) with employer match

Leadership development

Online language courses

Stock purchase discounts

Job summary

At Noodles and Company, a General Manager leads teams to deliver exceptional guest experiences while driving strong financial results and daily operations. The role focuses on coaching, scheduling, and ensuring quality during busy shifts to create a warm and efficient dining environment.

Successful candidates will own guest satisfaction, team development, and inventory control, while driving local marketing, compliance, and a culture of food safety.

Qualifications

• Two years of leadership experience in food service, retail, hospitality, or hotel management.
• Owning restaurant performance, including guest experience, team development, and operational results.
• Leading a high-performing team to deliver exceptional guest experiences and operational excellence.
• Proficiency in back-of-house systems, P&L management, and performance reviews.
• Strong conflict-resolution skills and clear verbal and written communication.
• Recruiting, hiring, training, managing, and developing Noodlers into future leaders.
• Identifying and developing talent by preparing high performers for promotion and recognizing exceptional contributions.
• Following operational and inventory control procedures to support smooth, efficient restaurant operations.
• Driving restaurant success through scheduling, labor management, expense tracking, and local restaurant marketing efforts.
• Leading with a culture of food safety that meets company standards for food quality, safety practices, and cleanliness.
• Working a variable schedule, including weekends and holidays, with flexibility to meet business needs.
• Meeting the physical requirements of the role, including standing long hours, lifting up to 55 pounds, and more.
• Must be able to obtain and maintain any required food safety licenses or certifications.
• Must hold a valid driver’s license, as occasional driving may be necessary.
• Must be at least 18 years old.

Responsibilities

• Lead and coach restaurant teams to deliver exceptional guest experiences.
• Own restaurant performance, guest experience, and operational results.
• Drive scheduling, labor management, and expense tracking.
• Ensure food safety, quality, and cleanliness across shifts.
• Recruit, train, and develop Noodlers into future leaders.
• Collaborate with local restaurant marketing efforts and inventory control.

Skills

Leadership

P&L management

Guest experience

Team development

Scheduling

Communication

Food safety

Conflict resolution

Hiring & development

Driver's license

Job description

At Noodles and Company, a General Manager leads teams to deliver exceptional guest experiences while driving strong financial results and daily operations. The role focuses on coaching, scheduling, and ensuring quality during busy shifts to create a warm and efficient dining environment.

Successful candidates will own guest satisfaction, team development, and inventory control, while driving local marketing, compliance, and a culture of food safety.