GENERAL MANAGER- INDUSTRIAL SALES DIVISION

Power Drives, Inc.; Buffalo (NY); On-site; USD 117,000 - 143,000; Full time

Job summary

Power Drives, Inc. is seeking a General Manager for the Industrial Sales Division in Buffalo, NY.

The role leads the region’s sales, retail, and customer service teams to drive sales growth and gross profit, setting goals and coaching staff to achieve results. Responsibilities include coordinating with purchasing and product management to keep optimal stock and pricing, driving training across regional managers, and maintaining strong supplier relationships.

Qualifications

• Bachelor's degree in Business or related field or equivalent experience.
• 5+ years of sales experience in related industry.
• 2+ years supervising or leading a sales, retail, or customer service team.

Responsibilities

• Manage Retail Store Managers, including setting goals and objectives, monitoring performance versus budget, and reviewing results with direct reports at least monthly.
• Manage inside sales and customer service representatives, including setting and tracking sales targets, overseeing customer service activities, and recommending improvements to sales administration processes.
• Work with the Supply Chain and Product Managers on inventory levels, core products, stocking, and direct-ship items to support sales while meeting inventory turn goals.
• Identify training needs for Regional Sales Managers, inside sales, and retail personnel, and coordinate with Marketing on promotions, trade shows, and vendor programs.
• Maintain strong relationships with core product suppliers and attend key vendor sales meetings as needed.

Skills

Leadership

Sales

Customer focus

Communication

Education

Bachelor's degree in Business or related field

Tools

CRM systems

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

GENERAL MANAGER- INDUSTRIAL SALES DIVISION

Administrative Staff Full Time Buffalo, NY, US

29 days ago Requisition ID: 1741

Power Drives, Inc. is a Buffalo‑based manufacturer specializing in custom‑engineered hose, tube, and fluid conveyance systems for a wide range of industrial and mobile equipment applications. Founded in 1946, PDI is known for delivering high‑quality, reliable solutions backed by strong engineering expertise and decades of industry experience.

Objective
Lead the region’s sales, retail, and customer service team to grow sales and gross profit. Set goals, coach, and hold team members accountable for results, and work with purchasing and product management to keep the right products in stock at the right price.

• Bachelor’s degree in Business or a related field, or equivalent experience
• 5+ years of sales experience in a related industry
• 2+ years supervising or leading a sales, retail, or customer service team

Job Requirements

• Proven ability to lead teams and achieve results through others
• Demonstrated success as a sales representative or sales manager, consistently meeting or exceeding targets
• Ability to organize and manage multiple priorities while using time and resources effectively
• Exceptional verbal and written communication skills with a strong customer focus
• Proficient with email, internet applications, MS Office, CRM systems, and related tools
• Strong business acumen and industry knowledge
• Highly self-motivated with the ability to set goals for the team and follow through on results

Essential Duties and Responsibilities

• Manage retail Store Managers, including setting goals and objectives, monitoring performance versus budget, and reviewing results with direct reports at least monthly
• Manage inside sales and customer service representatives, including setting and tracking sales targets, overseeing customer service activities, and recommending improvements to sales administration processes
• Work with the Supply Chain and Product Managers on inventory levels, core products, stocking, and direct-ship items to support sales while meeting inventory turn goals
• Identify training needs for Regional Sales Managers, inside sales, and retail personnel, and coordinate with Marketing on promotions, trade shows, and vendor programs
• Maintain strong relationships with core product suppliers and attend key vendor sales meetings as needed

Physical Requirements
While performing the duties of this job, the employee is regularly required to sit for extended periods, use hands to operate a computer and office equipment, and communicate effectively via phone and email. The employee may occasionally need to stand, walk, reach with hands and arms, and lift or move items up to 10 pounds. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Pay Range

Starting at $130,000 plus variable incentive plan

The referenced pay range represents the minimum and maximum compensation for this job. Individual salaries will be set within the compensation range and determined by factors such as market data, education, experience, qualifications, expertise, and internal equity considerations.

2026 Buffalo's Business First Best Places To Work Finalist