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General Manager - IL

Qdoba Restaurant Corporation

Illinois

On-site

USD 57,000 - 67,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a dynamic General Manager to lead a restaurant in Illinois. This role involves overseeing daily operations, ensuring compliance with regulations, and fostering a guest-centric culture. The ideal candidate will have a strong background in quick-service restaurants, with proven leadership skills to train and motivate a diverse team. You will be responsible for driving sales growth while maintaining high standards of food quality and service. If you thrive in a fast-paced environment and are passionate about delivering exceptional guest experiences, this opportunity is perfect for you.

Benefits

Medical, Dental, Vision Insurance
401k
PTO (Vacation, Sick & Holiday)
Tuition Reimbursement

Qualifications

  • 5+ years QSR experience with 2+ years in leadership.
  • Ability to lift equipment and cases of 10-50 lbs.

Responsibilities

  • Manage overall restaurant operations and ensure compliance with policies.
  • Train and develop staff to provide excellent guest service.
  • Maximize sales goals and manage food and labor costs.

Skills

Prioritization
Interpersonal Skills
Problem-Solving
Collaboration
Effective Communication
Recruiting
Coaching
Training

Education

High School Diploma or Equivalent

Job description

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Position Summary

Responsible for managing the overall operations of a Qdoba restaurant. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

Pay Range: $57,783 - $66,950 annually

Position Summary

Responsible for managing the overall operations of a Qdoba restaurant. Uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. Focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

Key Duties/Responsibilities

  • Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality responding to guest questions, concerns and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
  • Trains, develops, coaches, and evaluates employee performance; ensures systems for training employees are fully implemented and followed.
  • Maximize store sales goals versus budget, including participation in marketing programs.
  • Oversee and partner on increasing catering sales.
  • Train, monitor, and reinforce food safety procedures.
  • Work with the leadership team to meet sales goals.
  • Manage food and labor costs.
  • Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations.
  • Monitor food inventory levels and order product when necessary.
  • Manage and maintain safe working conditions.
  • Manage employees in a manner that encourages them to grow with the company and reduce turnover.
  • Focuses efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
  • Responsible for the new hire life cycle including the interview and selection process along with proper training
  • Anticipate and identify problems and initiate appropriate corrective action.
  • Ensure continual improvement of Quality, Service, and Cleanliness
  • Identifies and develops internal candidates for management and Shift Lead positions.

Qualifications

To remain compliant with state and federal laws, you must be at least 18 years old.

Education: High school diploma or equivalent required.

Experience: 5+ years QSR experience with 2+ years in a leadership position

Skills/Knowledge/Abilities: Excellent prioritization, interpersonal, problem-solving, and collaboration skills. Effective verbal and written communication skills; highly motivated and organized. Demonstrates integrity and ethical behavior. Can take direction from individuals in higher-level positions. Comfortable working in a fast-paced environment with proven ability to recruit, hire, coach, train and motivate employees. Must have a valid driver's license.

Physical Requirements: Ability to lift equipment and cases of product weighing approximately 10-50 lbs. Must be able to speak and hear clearly on the telephone and in person. Must be able to operate a computer, i.e., desktop, tablet, etc.

Reasonable Accommodation

Qdoba and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly.

Pay Range: $57,783 - $66,950 annually

Benefits

  • Medical, Dental, Vision, & 401k for eligible employees
  • PTO (including vacation, sick & holiday)
  • Tuition reimbursement

Privacy Policy

https://www.qdoba.com/privacy

QDOBA takes pride in carefully selecting talented people and mixing them together to discover amazing flavors. We value the diversity that all our employees bring to the table and the new flavors they bring to our team. Employment decisions and rewards recognize job accountabilities, business needs, and performance merit without regard to age, gender, race, religious affiliation, Veteran status, sex, gender identity, sexual orientation, disability, or any other protected classification recognized by applicable federal, state, or local law.

PI267648892

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Restaurants

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