General Manager III

Service Experts; Richardson (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive Pay & Bonus Availability

Paid Time Off & Holidays

Medical / Dental / Vision Insurance

401(k) Retirement Savings Plan with 2%

Life Insurance

Short-term and Long-term disability

Training opportunities

Job summary

Service Experts is seeking a results-driven professional in Richardson, TX to oversee operating statements, payroll, and profitability initiatives. The role includes coaching sales staff, driving sales goals, and ensuring high-quality customer communications.

The ideal candidate has 5+ years in related industries, a business degree, and proficiency with basic computer tools to support financial and HR processes.

Qualifications

• BS or BA Degree in Business Administration or Operations preferred.
• 5+ years of experience in HVAC, Security, Pest Control, or similar customer service focused industries (preferred).
• Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).

Responsibilities

• Analyze operating statements for the center and departments and take appropriate action.
• Prepare/review the GM report and act accordingly.
• Analyze profitability determinants and adjust actions as needed.
• Ensure payroll processes are accurate and on time.
• Apply accounting control principles for A/R, A/P, payroll, etc.
• Plan/set/achieve sales goals and coach salespeople.
• Maintain effective customer communications.
• Leverage product/service features to drive value and profile customer bases.
• Support HR standards and conduct performance appraisals.
• Develop employees and pursue promotional opportunities company-wide.
• Use established Vendor Programs when appropriate.
• Adhere to safety guidelines and procedures for accidents, fire and emergencies.

Skills

HVAC/related industry experience

Payroll processing

Basic computer applications

Education

BS or BA in Business Administration or Operations

Tools

Databases

Spreadsheets

Word processing

Internet

Job description

Location Address

640 International Pkwy Ste 200, Richardson, TX 75081

Pay:

Salary + Bonus Opportunity

Responsibilities:

• Analyze the operating statement for both the center and individual departments and take appropriate action.
• Prepare/review the GM report and take appropriate action.
• Analyze determinates of profitability and take appropriate actions to adjust.
• Ensure employee payroll processes are accurate and on time.
• Apply appropriate accounting control principles (for A/r, A/P, payroll, etc.).
• Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople.
• Ensure effective customer communications.
• Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.
• Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees.
• Develop employees and seek promotional opportunities for employees on a company-wide basis.
• Utilize established Vendor Programs whenever appropriate.
• Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.

Qualifications:

• BS or BA Degree in Business Administration or Operations preferred
• 5+ Years of experience in the HVAC, Security, Pest Control, or similar customer service focused industries (preferred).
• Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University