General Manager III

Service Experts LLC; Richardson (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Savings Plan

Life Insurance

Disability Insurance

Legal advice

Pet insurance

Health advocacy programs

World Class Training

Career Development opportunities

Job summary

Service Experts LLC seeks a General Manager III to direct all service center activities in Richardson, TX. You will lead personnel and processes, analyze profitability, and drive sales while ensuring accurate payroll and strong customer communications.

The role requires a BS/BA in business administration or operations and 5+ years in HVAC or similar customer-service industries. A comprehensive benefits package is offered along with career development opportunities.

Qualifications

• BS or BA degree in Business Administration or Operations preferred.
• 5+ years of experience in HVAC, Security, Pest Control, or similar customer service focused industries.
• Ability to use basic computer applications (databases, spreadsheets, word processing, and internet).

Responsibilities

• Analyze the operating statement for the center and departments and take appropriate action.
• Prepare and review the GM report and take appropriate action.
• Analyze profitability determinants and adjust as needed.
• Ensure payroll processes are accurate and on time.
• Plan, set and achieve sales goals; utilize processes for generating and responding to leads; coach salespeople.
• Ensure effective customer communications and promote product value propositions.
• Develop employees and seek promotional opportunities on a company-wide basis.
• Adhere to government safety guidelines and ensure proper procedures for accidents, fire, and emergencies.

Skills

Leadership

Financial analysis

Sales coaching

Customer service

HR knowledge

Education

Bachelor's degree in Business Administration or Operations

Tools

Databases

Spreadsheets

Word processing

Internet

Job description

## General Manager IIIApplylocations: Richardson, Texastime type: Full timeposted on: Posted Todayjob requisition id: R101726Welcome!The General Manager directs and coordinates the total activities of the service center and provides Leadership to all personnel and processes of the center.**Location Address**: 640 International Pkwy Ste 200, Richardson, TX 75081**Pay:** Salary + Bonus Opportunity**Responsibilities:*** Analyze the operating statement for both the center and individual departments and take appropriate action.* Prepare/review the GM report and take appropriate action.* Analyze determinates of profitability and take appropriate actions to adjust.* Ensure employee payroll processes are accurate and on time.* Apply appropriate accounting control principles (for A/R, A/P, payroll, etc.).* Plan/set/achieve sales goals; utilize multiple processes for generating and responding to sales leads; Coach salespeople.* Ensure effective customer communications.* Utilize features and benefits of key products & services to drive the value proposition; profile customer marketing base and future customer niches and maintain customer files.* Support/practice company Human Resource standards and guidelines; conduct performance appraisals derived from ongoing performance feedback and provide appropriate counsel and discipline for employees.* Develop employees and seek promotional opportunities for employees on a company-wide basis.* Utilize established Vendor Programs whenever appropriate.* Adhere to government safety guidelines and assure proper procedures are in place for handling accidents, fire, and emergency situations.**Qualifications:*** BS or BA Degree in Business Administration or Operations preferred* 5+ Years of experience in the HVAC, Security, Pest Control, or similar customer service focused industries (preferred).* Ability to utilize basic computer applications (databases, spreadsheets, word processing, and internet).**What Do We Offer You as a Service Experts Employee?** Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.* Competitive Pay, including incentive opportunities for many positions* Paid Time Off and Company Holiday Pay* Medical /Dental /Vision Insurance programs* 401(k) Retirement Savings Plan with company matching contributions* Life Insurance, for you and options you can elect for your family* Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work* Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs* World Class Training opportunities through our Experts University* Career Development opportunitiesMinimum Experience: 5+ yearsMinimum Education: Bachelor's Degree preferred*Service Experts Heating & Air Conditioning is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.**The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.**Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]*