General Manager - HVAC/Plumbing

supreme; Middlesex (NJ); Sur place; USD 120 000 - 180 000; Plein temps

Résumé du poste

Kelso Industries, a nationwide HVAC solutions provider, is seeking a General Manager for Supreme HVAC to lead operations and drive growth. The role oversees service, maintenance, installations, scheduling, and office support while delivering strong financial and customer results.

The ideal candidate will be a proven HVAC leader with hands-on operational and financial experience, capable of guiding field and office teams, improving processes, and building customer relationships.

Qualifications

• Ideal candidate is a proven HVAC leader with strong business and financial acumen.

Responsabilités

• Provide leadership and direction for Supreme HVAC, with accountability for performance.
• Oversee day-to-day HVAC operations including service, maintenance, repair, installation, scheduling, dispatch, and office support.
• Establish operating priorities, performance expectations, and accountability across the organization.
• Ensure work is scheduled, documented, and completed efficiently with high quality and customer service.
• Identify process improvements to increase productivity, efficiency, scalability, and profitability.
• Use financial data to identify trends, address performance gaps, and drive decisions.
• Collaborate with corporate and shared-service teams to support operations and initiatives.
• Lead the organization through seasonal demand and growth.

Description du poste

Together We Build - Partnership, Innovation, Excellence, and Safety at Kelso Industries

We're not just offering a job, we're inviting you to be part of a team built on PARTNERSHIP, INNOVATION, EXCELLENCE, and SAFETY.

PARTNERSHIP means we work together with trust, loyalty, and an owner mindset, always striving for win-win outcomes.

INNOVATION drives us to think differently and create real value in everything we do.

EXCELLENCE pushes us to set high expectations and deliver exceptional results.

SAFETY is our foundation-both physical and psychological safety matter every single day.

If you're looking for a place where you can grow your career, be valued for who you are, and contribute to something meaningful, we'd love to have you on our team.

The Kelso Industries company is comprised of 27 (and growing) market-leading operating companies with over 2,800 employees that deliver unmatched HVAC, mechanical, refrigeration, plumbing, and electrical solutions. We are actively building the nation's preferred technical service partnership for commercial MEP+ ecosystems, empowering industrial, commercial, and institutional clients-including Fortune 500 companies and other industry leaders across the United States-with reliable, innovative service.

General Manager - Supreme HVAC

Position Summary

Supreme HVAC is seeking an experienced, hands-on General Manager to lead the overall performance and continued growth of the business. The General Manager has responsibility for all facets of the company, including operations, financial performance, customer experience, employee leadership, business development, safety, and organizational effectiveness.

This position serves as the senior leader for the business and is accountable for delivering strong financial and operational results while maintaining the high level of service and relationships that have built Supreme HVAC's reputation in the market.

The ideal candidate is a proven HVAC leader who understands both the operational and financial sides of the business. This individual will be comfortable leading field and office teams, managing a P&L, improving processes, developing employees, building customer relationships, and identifying opportunities to grow the business.

Key Responsibilities

Business & Operational Leadership

• Provide overall leadership and direction for Supreme HVAC, with accountability for the performance of the business.
• Oversee day-to-day HVAC operations, including service, maintenance, repair, installation, scheduling, dispatch, and supporting office functions.
• Establish clear operating priorities, performance expectations, and accountability across the organization.
• Ensure work is scheduled, executed, documented, and completed efficiently while maintaining high standards for quality and customer service.
• Evaluate existing workflows, systems, and processes and implement improvements that increase productivity, efficiency, scalability, and profitability.
• Use operational and financial data to identify trends, address performance gaps, and make informed business decisions.
• Partner with corporate and shared-service teams to effectively support business operations and strategic initiatives.
• Lead the organization effectively through seasonal demand fluctuations, changing business priorities, and continued growth.

Financial & P&L Management

• Own and manage the financial performance of the business, including revenue, gross margin, operating expenses, EBITDA/profitability, and cash performance.
• Develop and manage annual budgets, forecasts, operating plans, and financial targets.
• Review P&L statements and key financial and operational metrics to understand business performance and identify areas requiring action.
• Manage controllable expenses while ensuring appropriate resources are available to support employees, customers, and business growth.
• Identify and execute cost-saving, productivity, and margin-improvement initiatives.
• Monitor labor utilization, productivity, material costs, inventory, purchasing, and other major drivers of profitability.
• Share accountability for receivables and collections and ensure appropriate controls around cash, equipment, parts, materials, and inventory.
• Maintain appropriate inventory levels while minimizing excess inventory, waste, and unnecessary working capital.

Sales, Growth & Business Development

• Drive achievement of company revenue and sales goals in partnership with sales, service, operations, and corporate leadership.
• Develop strategies to expand existing customer relationships and generate new business opportunities.
• Maintain strong relationships with key customers and participate directly in strategic customer discussions when appropriate.
• Identify opportunities for additional services, maintenance agreements, replacement opportunities, new markets, and other revenue streams.
• Develop and maintain commercial relationships within the local business community, including industry associations