General Manager (HVAC/Nexstar)

Jobot; Castle Hayne (NC); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Paid Time Off

Company vehicle

Phone

Gas card

Employee discounts

Job summary

Jobot is seeking a General Manager of residential HVAC services in the Wilmington area. You will oversee the HVAC service department, manage budgets, and drive service excellence and profitability.

The role requires at least 5 years in HVAC service management, proficiency with ServiceTitan, and strong leadership and customer service skills. A competitive salary and comprehensive benefits package are offered.

Qualifications

• Minimum of 5 years in HVAC service management or a similar leadership role.
• Strong financial acumen with budgeting, forecasting and reporting experience.
• Proficiency in ServiceTitan and excellent leadership and customer service skills.

Responsibilities

• Oversee daily HVAC service operations and ensure efficiency and quality.
• Develop strategies to improve productivity, customer satisfaction, and profitability.
• Manage budgeting, forecasting and financial reporting for the department.
• Lead and develop a high-performing service team and ensure compliance with policies.

Skills

HVAC service management

ServiceTitan software

Budgeting

Leadership

Customer service

Financial reporting

Education

Bachelor’s degree in related field

Tools

ServiceTitan

Job description

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Job details: Exciting opportunity in Wilmington for a General Manager of residential HVAC services // Next

This Jobot Job is hosted by: Robert Donohue

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Salary: $80,000 - $150,000 per year

A bit about us: We are seeking a dynamic and experienced General Manager (HVAC/Nexstar) to join our team. In this critical role, you will be responsible for overseeing all aspects of our Residential HVAC service operations, including financial management, customer service, and team development. You will work closely with our senior leadership team to implement strategies that enhance performance, productivity, and profitability. This position requires a strong understanding of the HVAC industry, a background in service management, and proficiency in ServiceTitan software.

Why join us?

• Competitive Salary + Generous Bonus Structure: Annual salary of $80k-$100k (DOE) plus performance bonuses
• Exceptional Benefits Package: Medical, Dental, Vision, and Life Insurance, 401(k) with company match, Paid Time Off, Employee Discounts, and a company vehicle, phone, and gas card.
• Supportive, Service Oriented Culture: Work with a high-energy team driven by integrity and excellence.

Job Details

1. Responsibilities:
   1. Oversee the daily operations of the HVAC service department, ensuring all operations are carried out efficiently and effectively.
   2. Develop and implement strategic plans to enhance productivity, customer satisfaction, and profitability.
   3. Manage financial aspects of the department, including budgeting, forecasting, and financial reporting.
   4. Utilize ServiceTitan software to manage service schedules, dispatching, invoicing, and customer management.
   5. Lead, coach, and develop a high-performing service team, promoting a positive and collaborative work environment.
   6. Ensure compliance with industry regulations and company policies.
   7. Establish and maintain strong relationships with customers, ensuring their needs are met and expectations are exceeded.
   8. Analyze performance metrics and implement necessary changes to improve service delivery.
   9. Collaborate with senior leadership to align departmental goals with the overall company strategy.
2. Qualifications:
   1. Minimum of 5 years of experience in HVAC service management.
   2. Proven experience in a managerial or leadership role.
   3. Proficiency in ServiceTitan software is a must.
   4. Strong understanding of financial management principles, including budgeting, forecasting, and financial reporting.
   5. Excellent leadership and team management skills, with a proven ability to motivate and develop a high-performing team.
   6. Exceptional customer service skills, with a commitment to delivering high-quality service.
   7. Strong analytical and problem-solving skills, with a proven ability to analyze performance metrics and implement effective solutions.
   8. Excellent communication and interpersonal skills, with the ability to establish and maintain strong relationships with both internal and external stakeholders.
   9. Knowledge of industry regulations and best practices.
   10. Bachelor’s degree in Business Administration, Finance, Accounting, or related field is preferred.

Join our team and enjoy a rewarding career where your contributions will be recognized and rewarded. We offer a competitive compensation package, a supportive work environment, and opportunities for professional growth. If you have the required qualifications and are ready to take your career to the next level, we invite you to apply today.

Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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