General Manager (HVAC/Nexstar)

Jobot; Cape Fear (NC); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Company vehicle

Phone

Job summary

Jobot on the NC coast seeks a General Manager to oversee the residential HVAC service operations, including financial management, customer service, and team development, with Nexstar experience preferred.

Lead a high-performing service team using ServiceTitan, drive profitability, and collaborate with senior leadership to align department goals with the company strategy; competitive salary and comprehensive benefits offered.

Qualifications

• Minimum of 5 years of experience in HVAC service management.
• Proven experience in a managerial or leadership role.
• Proficiency in ServiceTitan software is a must.
• Strong understanding of financial management, including budgeting, forecasting, and financial reporting.
• Excellent leadership and team management skills.
• Exceptional customer service skills.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of industry regulations and best practices.
• Bachelor's degree in Business Administration, Finance, Accounting, or related field preferred.

Responsibilities

• Oversee the daily operations of the HVAC service department, ensuring operations are efficient and effective.
• Develop and implement strategic plans to enhance productivity, customer satisfaction, and profitability.
• Manage budgeting, forecasting, and financial reporting for the department.
• Utilize ServiceTitan to manage service schedules, dispatching, invoicing, and customer management.
• Lead, coach, and develop a high-performing service team, fostering a positive work environment.
• Ensure compliance with industry regulations and company policies.
• Establish and maintain strong relationships with customers and exceed expectations.
• Analyze performance metrics and implement improvements to service delivery.
• Collaborate with senior leadership to align department goals with company strategy.

Skills

Leadership

Financial management

Customer service

Analytics

Communication

Education

Bachelor's degree in business administration or related field

Tools

ServiceTitan

Job description

Exciting opportunity on the coast of NC, leading a high performing residential HVAC team as a General Manager! Nexstar experience preferred!

Salary: $80,000 - $150,000 per year

A bit about us

We are seeking a dynamic and experienced General Manager (HVAC/Nexstar) to join our team. In this critical role, you will be responsible for overseeing all aspects of our Residential HVAC service operations, including financial management, customer service, and team development. You will work closely with our senior leadership team to implement strategies that enhance performance, productivity, and profitability. This position requires a strong understanding of the HVAC industry, a background in service management, and proficiency in ServiceTitan software.

Why join us

• Competitive Salary + Generous Bonus Structure: Annual salary of $80k-$100k (DOE) plus performance bonuses
• Exceptional Benefits Package: Medical, Dental, Vision, and Life Insurance, 401(k) with company match, Paid Time Off, Employee Discounts, and a company vehicle, phone, and gas card.
• Supportive, Service Oriented Culture: Work with a high-energy team driven by integrity and excellence.

Responsibilities

1. Oversee the daily operations of the HVAC service department, ensuring all operations are carried out efficiently and effectively.
2. Develop and implement strategic plans to enhance productivity, customer satisfaction, and profitability.
3. Manage financial aspects of the department, including budgeting, forecasting, and financial reporting.
4. Utilize ServiceTitan software to manage service schedules, dispatching, invoicing, and customer management.
5. Lead, coach, and develop a high-performing service team, promoting a positive and collaborative work environment.
6. Ensure compliance with industry regulations and company policies.
7. Establish and maintain strong relationships with customers, ensuring their needs are met and expectations are exceeded.
8. Analyze performance metrics and implement necessary changes to improve service delivery.
9. Collaborate with senior leadership to align departmental goals with the overall company strategy.

Qualifications

1. Minimum of 5 years of experience in HVAC service management.
2. Proven experience in a managerial or leadership role.
3. Proficiency in ServiceTitan software is a must.
4. Strong understanding of financial management principles, including budgeting, forecasting, and financial reporting.
5. Excellent leadership and team management skills, with a proven ability to motivate and develop a high-performing team.
6. Exceptional customer service skills, with a commitment to delivering high-quality service.
7. Strong analytical and problem-solving skills, with a proven ability to analyze performance metrics and implement effective solutions.
8. Excellent communication and interpersonal skills, with the ability to establish and maintain strong relationships with both internal and external stakeholders.
9. Knowledge of industry regulations and best practices.
10. Bachelor's degree in Business Administration, Finance, Accounting, or related field is preferred.

Join our team and enjoy a rewarding career where your contributions will be recognized and rewarded. We offer a competitive compensation package, a supportive work environment, and opportunities for professional growth.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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