General Manager (HVAC/Nexstar)

Jobot; Wilmington (NC); On-site; USD 80,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) with company match

Paid Time Off

Employee Discount

Company vehicle

Phone

Gas card

Job summary

Jobot is seeking a General Manager for residential HVAC services in Myrtle Beach. The role oversees daily operations, drives profitability, and delivers high-quality service with a strong emphasis on team leadership and customer satisfaction.

The ideal candidate has 5+ years in HVAC service management, excellent leadership, and proficiency with ServiceTitan, plus solid budgeting and financial reporting skills. A comprehensive benefits package and a competitive salary accompany this role.

Qualifications

• 5+ years of experience in HVAC service management.
• Proven leadership or managerial experience.
• Strong financial acumen: budgeting, forecasting and reporting.
• Excellent communication and customer service skills.
• Ability to analyze performance metrics and drive improvements.

Responsibilities

• Oversee daily HVAC service department operations to ensure efficiency.
• Develop and implement plans to boost productivity and profitability.
• Manage budgeting, forecasting, and financial reporting for the division.
• Utilize ServiceTitan for scheduling, dispatching, invoicing, and CRM tasks.
• Lead and develop a high-performing service team and ensure compliance with policies.
• Build strong relationships with customers and exceed expectations.
• Analyze performance data and implement improvements in service delivery.
• Collaborate with senior leadership to align goals with company strategy.

Skills

HVAC service management

Leadership

Customer service

Budgeting & forecasting

Analytical thinking

Education

Bachelor's degree in Business Administration, Finance, Accounting, or related field

Tools

ServiceTitan

Job description

Job details

Exciting opportunity in Myrtle Beach for a General Manager of residential HVAC services!

Salary: $80,000 - $150,000 per year

Why join us?

• Competitive Salary + Generous Bonus Structure: Annual salary of $80k-$100k (DOE) plus performance bonuses
• Exceptional Benefits Package: Medical, Dental, Vision, and Life Insurance, 401(k) with company match, Paid Time Off, Employee Discounts, and a company vehicle, phone, and gas card.
• Supportive, Service Oriented Culture: Work with a high-energy team driven by integrity and excellence.

Responsibilities

1. Oversee the daily operations of the HVAC service department, ensuring all operations are carried out efficiently and effectively.
2. Develop and implement strategic plans to enhance productivity, customer satisfaction, and profitability.
3. Manage financial aspects of the department, including budgeting, forecasting, and financial reporting.
4. Utilize ServiceTitan software to manage service schedules, dispatching, invoicing, and customer management.
5. Lead, coach, and develop a high-performing service team, promoting a positive and collaborative work environment.
6. Ensure compliance with industry regulations and company policies.
7. Establish and maintain strong relationships with customers, ensuring their needs are met and expectations are exceeded.
8. Analyze performance metrics and implement necessary changes to improve service delivery.
9. Collaborate with senior leadership to align departmental goals with the overall company strategy.

Qualifications

1. Minimum of 5 years of experience in HVAC service management.
2. Proven experience in a managerial or leadership role.
3. Proficiency in ServiceTitan software is a must.
4. Strong understanding of financial management principles, including budgeting, forecasting, and financial reporting.
5. Excellent leadership and team management skills, with a proven ability to motivate and develop a high-performing team.
6. Exceptional customer service skills, with a commitment to delivering high-quality service.
7. Strong analytical and problem-solving skills, with a proven ability to analyze performance metrics and implement effective solutions.
8. Excellent communication and interpersonal skills, with the ability to establish and maintain strong relationships with both internal and external stakeholders.
9. Knowledge of industry regulations and best practices.
10. Bachelor’s degree in Business Administration, Finance, Accounting, or related field is preferred.

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.