General Manager - Hotel -Hampton Inn & Suites by Hilton-Buffalo Downtown

Buffalo Lodging Associates; Hampton (VA); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Weekly pay

Paid vacation

Medical, dental, vision insurance

401K with company match

Travel discounts

Career growth opportunities

Job summary

Buffalo Lodging Associates is looking for a General Manager for their Hampton Inn & Suites. This role involves leading the team to ensure operational excellence while fostering a strong hotel culture. The manager will oversee financial planning, guest satisfaction, and team engagement.

Qualified candidates should have over two years of experience in hotel management, preferably with branded properties. The position offers competitive compensation, including paid vacations, medical benefits, and

Qualifications

• Requires 2+ years of experience as a General Manager in a hotel.
• Extensive experience with rooms and F&B is essential.
• Proficient knowledge of hotel operations and marketing plans.

Responsibilities

• Lead the team to achieve revenue and guest satisfaction targets.
• Ensure proper maintenance of the hotel property and systems.
• Manage loss prevention and risk management policies.

Skills

Hotel management

Leadership

Guest satisfaction

Financial planning

Marketing

Safety standards

Team management

Education

Bachelor's degree in hotel management or business

Tools

Hotel management systems

Job description

We are currently looking for a General Manager for Our Hampton Inn & Suites. The Hampton Inn and Suites by Hilton is one of the 50 hotel properties owned and managed by the award-winning hotel management company, Buffalo Lodging Associates.

Buffalo Lodging Associates, a hotel management company based out of Canton, MA has put an emphasis on true hospitality since being founded in 1996. While building an extensive portfolio of 50 hotels, weve partnered with the most respected hotel brands in the business including Marriott International, Hilton Worldwide, InterContinental Hotels Group, and Choice Hotel International hotels. Buffalo Lodging Associates is a community of welcoming, committed, and passionate associates driven to provide a best-in-class hospitality experience and operational excellence.

A GROWING HOTEL MANAGEMENT COMPANY – COME JOIN US!

We value our associates with competitive compensation plans and other benefits and perks. Some of these benefits include:

• - Weekly pay
• - Paid vacation, sick days and holidays
• - Medical, dental, vision insurance
• - 401K Retirement plan with company match
• - Travel discounts on our branded properties
• - Career growth opportunities

Salary range: $80,000 - $120,000 / year

Role:

The primary role of the General Manager is to provide leadership, guidance and support to the team, while fostering the Buffalo Lodging Associates (BLA) culture and values- Excellence, Passion, Integrity, Inclusive.

Responsibilities & Duties:

• - Development and execution of operational plans for the hotel, ensuring revenue and guest satisfaction targets are achieved, forecasting financial plans and preparing the annual hotel budget
• - Leading all associates to achieve BLAs service and satisfaction targets through positive guest experiences
• - Ensuring proper preventive maintenance of the physical property, mechanical and IT systems, guest rooms, public space, back of the house and exterior following the processes established by BLA.
• - Managing loss prevention and risk management policies, safety standards and claims reporting
• - Empathizing and engaging with associates to continually improve hotel culture and embrace BLA core values; Excellence, Passion, Integrity, Inclusive
• - Manage direct reports by ensuring employment practices are followed, such as recommendations on employment decisions, corrective action, supporting performance management;
• - Take part as a leader in the community and maintain a positive image for the property and BLA;
• - Daily involvement in the Sales and Revenue Management function. Supporting sales and revenue through outstanding guest service to each guest and group
• - Any and all other work as required to complete the primary role of the position.

Qualifications & Requirements:

• - Two (2) and more years experience as a General Manager of a hotel with Branded property experience.
• - Extensive experience with rooms and F&B.
• - Working knowledge of hotel operations – including marketing plans, security and safety programs, personnel and labor relations, budget forecasting, quality assurance programs, maintenance repairs, long range planning.
• - Bachelors degree in hotel management, business, or related field; or equivalent combination of education and experience.
• - Expertise in standard hotel management systems.
• - Hands-on leadership – our General Managers work directly with all their associates.

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.