General Manager, Hospitality Lead

BOJ of WNC, LLC; Columbus (OH); On-site; USD 50,000 - 70,000; Full time

Job summary

BOJ of WNC, LLC is seeking a General Manager, Hospitality Lead in Columbus, Ohio. This role involves recruiting and managing a motivated team while ensuring high standards of employee conduct and store maintenance.

The ideal candidate will have successfully completed management training and hold the necessary certifications. You will oversee inventory control, cash management, and participate in community engagement efforts to enhance store visibility.

Physical requirements include occasional lifting up to 40 pounds and standing for extended periods.

Qualifications

• Completed training and certification for all restaurant positions.
• Successful completion of Management Training Program.
• Field Exam passed with a score of 90% or better.
• Serve Safe certification.

Responsibilities

• Recruit, develop, and manage a motivated team according to company policies.
• Efficiently schedule managers and crew based on labor guidelines.
• Maintain high standards of employee appearance and conduct.
• Ensure the store's physical facility and equipment are in top condition.
• Manage food and supplies requirements, including inventory control.
• Handle cash, reconciliation, and deposit procedures.
• Participate in local store marketing and community engagement.
• Ensure a safe and secure environment for customers and employees.

Job description

General Manager, Hospitality Lead at Bojangles

• Recruit, develop, and manage a motivated team according to company policies.
• Efficiently schedule managers and crew based on labor guidelines.
• Maintain high standards of employee appearance and conduct.
• Ensure the store's physical facility and equipment are in top condition.
• Manage food and supplies requirements, including inventory control.
• Handle cash, reconciliation, and deposit procedures.
• Participate in local store marketing and community engagement.
• Ensure a safe and secure environment for customers and employees.

Prerequisites

• Completed training and certification for all restaurant positions.
• Successful completion of Management Training Program.
• Field Exam passed with a score of 90% or better.
• Serve Safe certification.

Performance Standards

• Labor Usage: Plus or minus 10 hrs./weekly.
• Show Bo Evaluation: Minimum Score of 90.
• Drive Thru Window Times: Less than 55 seconds.
• Food Variance: 1.5% of sales, or better.
• Turnover Rates: Less than 150%.
• Kitchen & Dining Supplies: 0.8% of Sales or Better.

Physical Requirements

• Occasional lifting of up to 40 pounds.
• Extended periods of time spent walking and/or standing.

Location

1372 Columbus Ohio 891 Hilliard Rome Rd, Columbus, OH 43228, USA