General Manager, Hospitality Lead

Workstream; Canton (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

Bojangles is seeking a General Manager, Hospitality Lead in Canton, GA to recruit and develop a high-performing team while ensuring exceptional hospitality and operational standards. The role involves managing schedules, inventory, cash processes, and store safety in a fast-paced environment.

You will lead local marketing efforts and community engagement, maintaining top facility conditions and delivering high-quality guest experiences at Bojangles locations.

Qualifications

• Completed training and certification for all restaurant positions
• Successful completion of Management Training Program
• Field Exam passed with a score of 90% or better
• Serve Safe certification

Responsibilities

• Recruit, develop, and manage a motivated team according to company policies
• Efficiently schedule managers and crew based on labor guidelines
• Maintain high standards of employee appearance and conduct
• Ensure the store's physical facility and equipment are in top condition
• Manage food and supplies requirements, including inventory control
• Handle cash, reconciliation, and deposit procedures
• Participate in local store marketing and community engagement
• Ensure a safe and secure environment for customers and employees

Skills

Team leadership

Staff scheduling

Safety compliance

Inventory management

Cash handling

Marketing & community engagement

Education

Serve Safe certification

Management Training Program

Field Exam 90%+

Job description

General Manager, Hospitality Lead at Bojangles

• Recruit, develop, and manage a motivated team according to company policies
• Efficiently schedule managers and crew based on labor guidelines
• Maintain high standards of employee appearance and conduct
• Ensure the store's physical facility and equipment are in top condition
• Manage food and supplies requirements, including inventory control
• Handle cash, reconciliation, and deposit procedures
• Participate in local store marketing and community engagement
• Ensure a safe and secure environment for customers and employees

Prerequisites:

• Completed training and certification for all restaurant positions
• Successful completion of Management Training Program
• Field Exam passed with a score of 90% or better
• Serve Safe certification

Performance Standards:

• Labor Usage: Plus or minus 10 hrs./weekly
• Show Bo Evaluation: Minimum Score of 90
• Drive Thru Window Times: Less than 55 seconds
• Food Variance: 1.5% of sales, or better
• Turnover Rates: Less than 150%
• Kitchen & Dining Supplies: 0.8% of Sales or Better

Physical Requirements:

• Occasional lifting of up to 40 pounds
• Extended periods of time spent walking and/or standing

If you are enthusiastic about leading a successful team, this is the perfect opportunity for you. Join us and enjoy a loving and fun work environment where you can grow both personally and professionally!

Location: 1111 Canton GA 1665 Ball Ground Hwy, Canton, GA 30114, USA

Founded in 1977 in Charlotte, N.C., Bojangles, Inc. is a highly differentiated and growing restaurant operator and franchisor dedicated to serving customers high-quality, craveable food made from Southern recipes. Bojangles prepares all of its proprietary menu items from scratch and there are no microwaves in its restaurants. A special blend of seasonings gives the food its unique Bojangles flavor. The restaurants core menu features Bojangles famous chicken, made-from-scratch buttermilk biscuits, flavorful fixins and Legendary Iced Tea® steeped the old-fashioned way. Bojangles broad breakfast menu is served fresh all day, every day and features biscuit sandwiches such as Cajun Filet, steak and country ham. Bojangles menu also features unique fixins such as Dirty Rice, Cajun Pintos and Green Beans. First franchised in 1978, Bojangles has more than 690 locations throughout the southeast U.S. For more information, visit www.Bojangles.com.