General Manager, Healthcare Linen Operations & Growth

Novo Health Services, LLC; Raleigh (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

PTO (Paid Time Off)

401(k) with Employer Match

FSA

HSA

Medical, Dental, Vision

Life/AD&D Insurance

Long-Term Disability (LTD)

Job summary

NOVO Health Services, LLC is seeking a General Manager to lead a facility, driving operational excellence across production, safety, quality, maintenance, logistics, and financial performance. You will develop strategic plans, oversee budget and KPIs, and build high-performing teams to deliver results in a fast-paced environment.

The role requires strong leadership, business acumen, and a track record of improving efficiency while maintaining compliance with regulatory standards.

Qualifications

• Bachelor's degree required in Industrial Engineering, Business Administration, Mechanical Engineering, or related field.
• 5+ years of experience in a General Manager or senior operations leadership role within a production or manufacturing environment.
• Proven success in driving operational performance, financial results, and team leadership.
• Strong understanding of HIPAA, OSHA, and DOT/FMCSA requirements.
• Experience in industrial laundry, manufacturing, or similar high-volume production environments preferred.

Responsibilities

• Lead all aspects of facility operations, including production, quality, safety, maintenance, logistics, and supply chain.
• Develop and execute strategic plans aligned with company objectives to drive revenue growth and cost optimization.
• Manage full P&L responsibility, including budgeting, forecasting, and financial performance.
• Monitor and analyze KPIs to drive data-informed decisions and improve operational outcomes.
• Optimize production processes, capacity planning, and inventory management to maximize efficiency and throughput.
• Build, lead, and develop high-performing teams, fostering a culture of accountability, engagement, and continuous improvement.
• Oversee talent acquisition, training, and performance management initiatives.
• Ensure compliance with HIPAA, OSHA, and DOT/FMCSA requirements.
• Lead audit readiness, risk management, and accreditation efforts (HLAC and related standards).
• Identify and resolve operational challenges through root cause analysis and continuous improvement methodologies.
• Partner with customers and stakeholders to ensure service excellence and strong client relationships.

Skills

Leadership

Strategic planning

P&L management

Regulatory compliance

Education

Bachelor's degree

Tools

Microsoft Excel

Job description

NOVO Health Services, LLC is seeking a General Manager to lead a facility, driving operational excellence across production, safety, quality, maintenance, logistics, and financial performance. You will develop strategic plans, oversee budget and KPIs, and build high-performing teams to deliver results in a fast-paced environment.

The role requires strong leadership, business acumen, and a track record of improving efficiency while maintaining compliance with regulatory standards.