General Manager: Guest-Obsessed Leader & Growth Driver

04 Chipotle Services, LLC; Philadelphia (Philadelphia County); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Quarterly bonus program

People development bonuses

Tuition assistance

Career growth opportunities

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead from the front, hire and develop great people, build a winning culture, and run a strong business. You’ll join a team dedicated to Cultivating a Better World while sharpening leadership and operations skills.

The role emphasizes guest-obsessed service, strategic scheduling, P&L management, and driving sales. Experience in restaurant management and a passion for people development are required.

Qualifications

• Guest-obsessed approach to hospitality.
• Strong leadership and team-building abilities.
• Experience running a restaurant and managing teams.
• Proven skills in scheduling and labor planning.
• P&L management and sales forecasting experience.

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality.
• Ensure speed of service, accuracy, and positive guest-obsessed experience.
• Oversee full employee lifecycle: recruitment, onboarding, and performance management.
• Train and develop crew, shift leads, and Apprentices using Chipotle tools.
• Direct team to deliver accurate and on-time digital orders.
• Manage day-to-day restaurant operations: scheduling, cash flow, and sales forecasting.
• Maintain dining room cleanliness and guest-ready standards.
• Uphold food safety, compliance, and operational standards.
• Drive overall financial success and meet annual sales targets.
• Cover lunch, dinner, and weekend shifts to lead across all hours.

Skills

Guest Obsessed

People development

Leadership

Restaurant management

Scheduling

P&L management

Food safety

Sales forecasting

Recruiting

Marketing

Job description

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead from the front, hire and develop great people, build a winning culture, and run a strong business. You’ll join a team dedicated to Cultivating a Better World while sharpening leadership and operations skills.

The role emphasizes guest-obsessed service, strategic scheduling, P&L management, and driving sales. Experience in restaurant management and a passion for people development are required.