General Manager: Lead People, Profit & Guest Experience

04 Chipotle Services, LLC; Holland (MI); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Retirement savings plan

Quarterly bonus program

Tuition assistance

Career growth

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead restaurant operations, hire and develop teams, and drive superior guest experiences. You will build a winning culture, manage P&L, and ensure food safety and quality across all shifts.

Join a fast‑growing brand committed to Cultivating a Better World, with strong emphasis on people development and operational excellence. This role requires hands‑on leadership in a busy kitchen and dining room environment.

Qualifications

• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting.
• A Guest Obsessed passion for hospitality.
• Strong communication and leadership abilities.

Responsibilities

• Be guest obsessed – uphold top‑notch standards of excellence and hospitality.
• Ensure speed of service, accuracy, and positive guest obsessed experience.
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management.
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources.
• Direct our team members to deliver accurate and on‑time digital orders.
• Be accountable for the day‑to‑day operational business of your restaurant (scheduling, P&L, sales forecasting, interviewing).
• Ensure the dining room remains clean and the restaurant is always guest‑ready.
• Uphold food safety, operational, and compliance standards.
• Be accountable for overall financial success of the restaurant, achieving annual sales & cash flow plan.
• Work a schedule that includes lunch, dinner, and weekend shifts across all hours of operation.

Skills

Guest focus

People leadership

Operations management

Staff development

Customer service

Job description

Chipotle Mexican Grill, Inc. is seeking a General Manager to lead restaurant operations, hire and develop teams, and drive superior guest experiences. You will build a winning culture, manage P&L, and ensure food safety and quality across all shifts.

Join a fast‑growing brand committed to Cultivating a Better World, with strong emphasis on people development and operational excellence. This role requires hands‑on leadership in a busy kitchen and dining room environment.