General Manager: Guest Experience & Team Growth

Smoothie King (SKFI); Merrillville (IN); On-site; USD 60,000 - 90,000; Full time

Job summary

A leading smoothie franchise in Merrillville, Indiana, is seeking a General Manager to lead the team and create an exceptional Guest experience. The role involves overseeing store operations, ensuring product quality, and maximizing sales performance. Candidates should exhibit strong leadership skills and commitment to brand standards.

Responsibilities

• Lead team to create and maintain an exceptional Guest experience.
• Ensure high-quality product and maximize sales performance.

Job description

Run a store that runs on purpose. As a General Manager you lead a team of 10–20, own the Guest experience, and drive sales, labor, and quality — backed by an operator group with real systems (daily checklists, automated ordering and scheduling support, weekly scorecards).

We're the largest nutritional smoothie brand in the nation, 1,300+ stores strong, and we grow our best managers into multi-store leaders.

What you'll do

• Hire, train, and develop your team
• Lead shifts from the floor; model Guest-first service
• Run smoothie and Power Eats food operations to brand standard
• Manage labor %, inventory, ordering, cash handling, and food safety
• Grow sales through local marketing and community presence

Why you'll love working here

• Paid weekly, with performance raises
• Free uniform and employee smoothie discount
• Structured support — area leadership above you, automation handling the busywork
• Promote-from-within culture — our best managers grow into multi-store roles

What we're looking for

• 2+ years leading a food-service or retail team preferred
• Strong people leadership, accountability, and a hands-on work ethic
• A passion for health, fitness, and Guest experience

Built on our core values: We Are Better Together · We Keep Evolving · We Live Our Mission · We Do the Right Thing · We Focus and Finish. EOE.

Ready to lead a store? Apply today.

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.
What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since
Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.
They’re not just good; they’re good for you.