General Manager: Guest Experience & Profit Growth

RiseMe; Morristown (TN); On-site; USD 60,000 - 90,000; Full time

Job summary

RiseMe is seeking a General Manager to lead a restaurant team, ensuring guest satisfaction and profitable top-line results. Responsibilities include hiring, coaching, and staffing to meet guest and business needs, while upholding brand standards and ServSafe certification.

The role emphasizes scheduling around peak hours, driving sales, and maintaining safety and cleanliness through proactive team leadership and cost control. Strong communication and accountability are essential.

Qualifications

• Minimum 2 years of experience managing employees in restaurant, hospitality, or retail.
• Preferably 2 years in a quick service restaurant in a salaried management role.
• 2 years of interviewing and determining hiring decisions.
• 2 years of scheduling experience.
• 2 years of inventory and truck ordering experience.
• 5 years of cash handling experience.
• 5 years of customer service experience.
• 2 years of managing food and/or labor costs/metrics.
• Active ServSafe Certification or eligibility required.
• Background check and Motor Vehicle Report completion required.

Responsibilities

• Lead and develop a team delivering guest experiences aligned with brand standards.
• Drive sales and profitability through effective execution of restaurant standards and marketing initiatives.
• Control labor, food costs, and cash handling while maintaining safety and cleanliness.

Skills

People management

Customer service

Cash handling

Staff scheduling

Hiring and training

ServSafe certification

Budgeting

Job description

RiseMe is seeking a General Manager to lead a restaurant team, ensuring guest satisfaction and profitable top-line results. Responsibilities include hiring, coaching, and staffing to meet guest and business needs, while upholding brand standards and ServSafe certification.

The role emphasizes scheduling around peak hours, driving sales, and maintaining safety and cleanliness through proactive team leadership and cost control. Strong communication and accountability are essential.