General Manager - Growth, Operations & Customer Experience

Millman Search; Dubuque (IA); On-site; USD 90,000 - 140,000; Full time

Job summary

A leading search firm is seeking a General Manager to oversee all operations and drive profitability in Dubuque, Iowa. The ideal candidate will lead department teams, set strategic direction, and foster a strong culture of accountability and customer focus. Responsibilities include recruiting top talent, driving sales performance, ensuring customer satisfaction, and managing budgets effectively. This role is essential for enhancing operational efficiency and maintaining financial health while engaging with the community and industry stakeholders.

Responsibilities

• Lead, coach, and develop department teams.
• Establish clear performance expectations and accountability structures.
• Foster a customer-centric and performance-driven culture.
• Recruit, hire, train, and retain top leadership talent.
• Drive sales performance and profitability.

Job description

A leading search firm is seeking a General Manager to oversee all operations and drive profitability in Dubuque, Iowa. The ideal candidate will lead department teams, set strategic direction, and foster a strong culture of accountability and customer focus. Responsibilities include recruiting top talent, driving sales performance, ensuring customer satisfaction, and managing budgets effectively. This role is essential for enhancing operational efficiency and maintaining financial health while engaging with the community and industry stakeholders.