General Manager — Lead Growth, Compliance & Team

Ccffamilyofbrands; Des Moines (IA); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational reimbursement program

Company match 401(k)

Life and AD&D Insurance

Discount marketplace

Paid time off 12 days first year

Job summary

Check Into Cash in Des Moines, IA seeks a highly capable General Manager to lead daily operations, coach a team, and drive revenue growth while maintaining compliance and exceptional customer service.

The role offers a strong training program, opportunities for advancement across the brand, and comprehensive benefits. You’ll oversee cash handling, staff development, and community engagement in a fast-paced retail environment.

Qualifications

• Minimum two years’ supervisory or leadership experience in retail, finance, service, or related industries.
• Experience in operations management and team development.
• Excellent verbal and written communication skills.
• Ability to manage cash handling and loss prevention.
• Willingness to work weekends and full-time schedule.

Responsibilities

• Manage overall store performance and meet company standards.
• Coach, lead, and develop team members to grow business and revenue.
• Identify local marketing opportunities and participate in community events to drive growth.
• Process loan/pawn applications and assess risk within established limits.
• Enforce adherence to quality standards, procedures, and laws; participate in audits and compliance reviews.
• Supervise cash handling and loss prevention; maintain records of cash overages/shortages.
• Open and close procedures; train new staff in keyholder duties.
• Assist in hiring and retaining new employees; manage work schedules to meet budget and store needs.
• Maintain store appearance and ensure marketing materials are displayed properly.
• Ensure full-time attendance including weekends; adapt to brand schedules.

Skills

Supervisory leadership

Customer service excellence

Operations management

Verbal and written communication

POS familiarity

Education

High school diploma or equivalent

Associates degree or higher

Tools

Point of Sale (POS)

Microsoft Office

Job description

Check Into Cash in Des Moines, IA seeks a highly capable General Manager to lead daily operations, coach a team, and drive revenue growth while maintaining compliance and exceptional customer service.

The role offers a strong training program, opportunities for advancement across the brand, and comprehensive benefits. You’ll oversee cash handling, staff development, and community engagement in a fast-paced retail environment.