General Manager – Growth, Bar Program & Guest Experience

Crabtree Brands; Poulsbo (WA); On-site; USD 84,000 - 102,000; Full time

Benefits offered by this job

Hefty discounts on food and merch

PTO grows with years at the company

Health insurance options for full-time

Room to grow leadership role as the餐?

Job summary

Crabtree Kitchen + Bar in Poulsbo, WA is seeking a General Manager to own the guest experience, front-of-house operations, and bar program. You will partner with the kitchen leadership to drive growth, manage the P&L, and elevate service standards across the Pines and ChocMo café.

Ideal candidates bring 3+ years of full-service restaurant management with a track record of growing sales, strong food/wine knowledge, and comfort with budgeting and labor costs.

Qualifications

• 3+ years managing a full-service restaurant with a bar.
• Track record of growing sales and building a team people want to stay on.
• Strong knowledge of food, wine, and spirits.
• Comfort with P&L, labor percentages, and cost control. SpotOn and MarginEdge experience is a plus.
• Experience running ticketed or private events is a plus.
• Clear communication with kitchen, staff, and guests.
• Availability evenings, weekends, and holidays.
• WA Food Worker Card and Class 12 MAST Permit, or the ability to obtain them.
• Must be 21 years of age or older.

Responsibilities

• Grow covers and sales year over year, and lead the restaurant's expansion into new days and services.
• Build relationships with regulars, Pine Club members, and the local community.
• Plan, promote, and run ticketed events in the restaurant and the Pines.
• Take on private events and large parties over time.
• Hire, onboard, train, and develop the FOH and bar team, with clear expectations and accountability.
• Hold regular performance check-ins and reviews.
• Lead pre-shift and staff meetings.
• Own FOH labor, beverage cost, and your share of the P&L, against targets set with the COO.
• Build schedules that match labor to sales.
• Report regularly on sales, labor, and trends.
• Run the bar program: cocktails, whiskey, and wine, including ordering, inventory, and cost.
• Be on the floor during peak service, setting the standard for hospitality.
• Partner with Keith and the kitchen team on communication, menu knowledge, and service flow.
• Keep the restaurant compliant with health department and WA liquor regulations, including responsible alcohol service.
• Support ChocMo café service with periodic check-ins and coaching.

Skills

Restaurant management

FOH leadership

P&L management

Event management

Team development

Cost control

Communication

Tools

SpotOn

MarginEdge

Job description

Crabtree Kitchen + Bar in Poulsbo, WA is seeking a General Manager to own the guest experience, front-of-house operations, and bar program. You will partner with the kitchen leadership to drive growth, manage the P&L, and elevate service standards across the Pines and ChocMo café.

Ideal candidates bring 3+ years of full-service restaurant management with a track record of growing sales, strong food/wine knowledge, and comfort with budgeting and labor costs.