Restaurant General Manager

Crabtree Brands; Poulsbo (WA); On-site; USD 56,000 - 93,000; Full time

Benefits offered by this job

Health insurance options for full-time

PTO grows with years

Employee discounts on food and merch

Room to grow leadership role

Job summary

Crabtree Kitchen + Bar, part of Crabtree Brands in Poulsbo, WA, seeks a General Manager to own the guest experience, front of house, and bar operations while working with Keith who leads the kitchen. The role includes managing events at the Pines and supporting the ChocMo café.

You will lead the FOH and bar team, drive sales growth, manage labor and cost control, ensure regulatory compliance, and partner with the kitchen to deliver exceptional hospitality.

Qualifications

• 3+ years managing a full-service restaurant with a bar.
• Track record of growing sales and building a team people want to stay on.
• Strong knowledge of food, wine, and spirits.
• Comfort with P&L, labor percentages, and cost control. SpotOn and MarginEdge experience is a plus.
• Experience running ticketed or private events is a plus.
• Clear, kind, and direct communication with the kitchen, staff, and guests.
• Availability evenings, weekends, and holidays.
• WA Food Worker Card and Class 12 MAST Permit, or the ability to obtain them.
• Must be 21 years of age or older.
• Hefty discounts on food and merchandise across Crabtree brands.
• PTO grows with years at the company.
• Health insurance options for full-time employees.
• Room to grow leadership role as the restaurant grows.

Responsibilities

• Grow covers and sales year over year.
• Lead FOH and bar team, with clear expectations and accountability.
• Own FOH labor, beverage cost, and your share of the P&L, against targets set with the COO.
• Build schedules that match labor to sales.
• Report regularly on sales, labor, and trends.
• Run the bar program: cocktails, whiskey, and wine, including ordering, inventory, and cost.
• Be on the floor during peak service, setting the standard for hospitality.
• Partner with kitchen on communication, menu knowledge, and service flow.
• Keep the restaurant compliant with health department and WA liquor regulations.
• Support ChocMo café service with periodic check-ins and coaching.

Skills

FOH management

P&L acumen

Staff leadership

Bar program mgmt

Event planning

Guest relations

Job description

Job Type:

Full-Time

Reports To:

COO

Pay:

$93,000 per year salary, plus a bonus tied to sales growth

Who We Are:

Crabtree Kitchen + Bar is a scratch kitchen built on ingredients we can trace to the source. Much of our beef comes from our family's ranch, Silver Creek Angus, and Keith Cleary, who leads our kitchen, builds the menu around knowing where everything comes from. We're part of Crabtree Brands, a family-owned group in Poulsbo that also runs ChocMo, our bean-to-bar chocolate shop and café, and High Spirits.

The Role:

We're looking for a General Manager to run Crabtree Kitchen + Bar and grow it. You'll own the guest experience, the front of house team, the bar, and the numbers, and work alongside Keith, who leads our kitchen, as an equal partner. The restaurant includes the Pines, our downstairs lounge and home of the Pine Club membership. You'll also support service standards at the ChocMo café.

What You'll Own:

Growth

• Grow covers and sales year over year, and lead the restaurant's expansion into new days and services.
• Build relationships with regulars, Pine Club members, and the local community.
• Plan, promote, and run ticketed events in the restaurant and the Pines.
• Take on private events and large parties over time.

Team

• Hire, onboard, train, and develop the FOH and bar team, with clear expectations and accountability.
• Hold regular performance check-ins and reviews.
• Lead pre-shift and staff meetings.

Numbers

• Own FOH labor, beverage cost, and your share of the P&L, against targets set with the COO.
• Build schedules that match labor to sales.
• Report regularly on sales, labor, and trends.

Bar

• Run the bar program: cocktails, whiskey, and wine, including ordering, inventory, and cost.

Service

• Be on the floor during peak service, setting the standard for hospitality.
• Partner with Keith and the kitchen team on communication, menu knowledge, and service flow.
• Keep the restaurant compliant with health department and WA liquor regulations, including responsible alcohol service.
• Support ChocMo café service with periodic check-ins and coaching.

What You Bring:

• 3+ years managing a full-service restaurant with a bar.
• A track record of growing sales and building a team people want to stay on.
• Strong knowledge of food, wine, and spirits.
• Comfort with P&L, labor percentages, and cost control. SpotOn and MarginEdge experience is a plus.
• Experience running ticketed or private events is a plus.
• Clear, kind, and direct communication with the kitchen, staff, and guests.
• Availability evenings, weekends, and holidays.
• WA Food Worker Card and Class 12 MAST Permit, or the ability to obtain them.
• Must be 21 years of age or older.
• As an employee, you will enjoy hefty discounts on food and merchandise at all of our companies: Crabtree Kitchen + Bar, ChocMo, and High Spirits!
• PTO that grows with years at the company.
• Health insurance options for full-time employees.
• Room to grow your leadership role as the restaurant grows.