General Manager, Golf Retail

2nd Swing Golf; West Palm Beach (FL); On-site; USD 90,000 - 125,000; Full time

Benefits offered by this job

Health Insurance

401(K) company match

Paid Time Off

Gym Membership Reimbursement

Discounted Merchandise

Continued Training and Development

Health and Wellness Initiatives

Work Life Balance

Job summary

2nd Swing Golf is seeking a dynamic General Manager to lead our team and elevate the golfing retail experience. The role involves guiding roughly 40 staff across sales, fitting and operations, with a strong emphasis on delivering outstanding customer service and engaging golfers daily.

The position demands leadership excellence, extensive golf knowledge, and a proven ability to drive results. Work involves daytime, evenings and weekends, typically 40–45 hours per week, with competitive pay and

Qualifications

• Extensive golf experience, either playing or working in the golf industry.
• Proven leadership and team development能力
• Strong focus on customer service and golfer engagement.
• Excellent communication and relationship-building with diverse staff and customers.

Responsibilities

• Lead and develop a team of approximately 40 sales, fitting and operations members.
• Deliver superior golfer engagement and build strong customer relationships.
• Streamline operations by implementing and maintaining core processes.
• Foster a positive, enthusiastic and collaborative work environment.

Skills

Golf industry knowledge

Leadership

Customer service

Communication

Time management

Multitasking

Job description

Come work with us, not for us!

2nd Swing Is a One Of a Kind, Forward Thinking, Customer-centric Golf Retail Company. Our Employees Are Highly-valued, While Working Hard In a Positive And Supportive Culture. At 2nd Swing You Will Find

• Vast Exposure to the Golf Industry
• A Commitment to Total Well-Being
• Opportunities to Discover Your Fit and Make an Impact
• A Collaborative and Flexible Environment

Job Details

Description

2nd Swing is seeking a dynamic and experienced General Manager with a passion for golf to lead our team. The ideal candidate will have a proven track record in the golf industry, exceptional leadership skills, and a commitment to providing outstanding customer service. General Managers generally work 40-45 hours a week in a varied schedule, working daytime, as well as evenings and weekends.

Responsibilities

• Lead and develop a team of approximately 40 sales, fitting and operations team members
• Deliver superior golfer engagement and build strong customer relationships
• Streamline operations by effectively implementing and maintaining core company processes
• Foster a positive, enthusiastic and collaborative work environment

Preferred Qualifications

• Extensive golf experience, working in the industry or playing the game
• Deep knowledge of golf equipment and industry
• Demonstrated customer-centric approach
• Outstanding communications skills with the ability to connect with a diverse range of golfers and colleagues
• Excellent time management, delegation, and organizational skills, with the ability to prioritize effectively and meet deadlines
• Ability to multitask and thrive in a fast-paced environment

Minimum Requirements

• 10 years previous retail management experience, leading large successful teams
• 5 years of extensive involvement in the game
• Fluent in golf - equipment, the industry and the game

Benefits

• Competitive Pay
• Health Insurance
• 401(K) company match
• Paid Time Off
• HSA/FSA
• Gym Membership Reimbursement
• Discounted Merchandise
• Continued Training and Development
• Health and Wellness Initiatives
• Work Life Balance

Compensation

$90,000 - $125,000 per year, based on previous experience

About the company

2nd Swing Golf