General Manager, Family Entertainment Park

Red Door Bounce LP; National City (CA); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Performance bonus opportunities

Paid time off

Leadership development

Ongoing training

Job summary

FUNBOX in National City, CA seeks a General Manager to lead the location as a business owner, balancing guest experience with revenue growth and financial performance. You will develop leaders, build community relationships, and use data-driven decisions to drive continuous improvement and profitability.

The role requires a hands-on leader who can manage operations, safety, guest satisfaction, and local partnerships while upholding the FUNBOX brand across all visits.

Qualifications

• 3+ years leading high-volume operations in family entertainment, hospitality, retail, fitness, or similar industries.
• Demonstrated experience owning business performance, including labor, revenue, and financial accountability.
• Proven ability to coach leaders, build strong teams, and create a culture of accountability.
• Strong understanding of financial reporting, KPIs, forecasting, and operational planning.
• Excellent communication and leadership skills.
• Comfortable making decisions independently in a fast-paced environment.
• Passion for creating memorable experiences for kids and families.

Responsibilities

• Own the park's overall financial performance, including revenue growth, profitability, labor management, and expense control.
• Drive revenue across admissions, birthday parties, group events, merchandise, and new business opportunities.
• Partner with corporate marketing while actively building local relationships with schools, youth organizations, businesses, and community groups to grow awareness and drive traffic.
• Continuously identify opportunities to improve operational efficiency, guest experience, and profitability.
• Recruit, hire, coach, and develop a high-performing leadership team.
• Create a culture built on accountability, recognition, ownership, and continuous improvement.
• Lead performance management, succession planning, and leadership development.
• Deliver an exceptional guest experience by maintaining the highest standards of safety, cleanliness, and operational execution.
• Lead daily operations while empowering your leadership team to execute consistently.
• Resolve guest concerns with professionalism while identifying opportunities to improve future experiences.
• Ensure every visit reflects the FUNBOX brand and exceeds guest expectations.
• Champion a proactive safety culture through training, accountability, and continuous oversight.
• Ensure compliance with OSHA requirements, company policies, and operational procedures.
• Oversee facility maintenance, equipment readiness, inventory management, and vendor relationships.
• Protect both guests and team members by maintaining a safe, clean, and well-operated environment.
• Grows revenue, improves profitability, thinks strategically, makes data-driven decisions.
• Develops future leaders, builds a winning culture, coaches performance, retains top talent.
• Delivers exceptional guest experiences, maintains operational excellence, protects safety standards, executes consistently.
• Builds local partnerships, represents the FUNBOX brand, creates new opportunities for growth, strengthens community relationships.

Skills

Leadership

Financial accountability

Coaching

Communication

Decision making

Customer experience

Adaptability

Kids & families

Job description

FUNBOX in National City, CA seeks a General Manager to lead the location as a business owner, balancing guest experience with revenue growth and financial performance. You will develop leaders, build community relationships, and use data-driven decisions to drive continuous improvement and profitability.

The role requires a hands-on leader who can manage operations, safety, guest satisfaction, and local partnerships while upholding the FUNBOX brand across all visits.