General Manager - Duel Marriott Brand

Fairfield Wisconsin Dells | Janus Hotels & Resorts; Wisconsin Dells (WI); Sur place; USD 115 000 - 130 000; Plein temps

Avantages offerts par ce poste

Dental insurance

Health insurance

Employee discount

Paid time off

Résumé du poste

Janus Hotels & Resorts is seeking a dynamic General Manager to lead the SpringHill Suites and Fairfield Inn in Wisconsin Dells, two Marriott select-service properties in a high-demand leisure market. This full-time on-site role requires strong operational discipline, financial acumen, and the ability to drive guest satisfaction, revenue, and team development across both properties.

Reporting to the Regional Director of Operations, you will oversee budgeting, revenue management, staff leadership,

Qualifications

• Minimum 3-5 years of hotel management experience; multi-property or Marriott select-service experience strongly preferred.
• Proven success in operational leadership, financial performance, and team development.
• Strong understanding of budgeting, forecasting, labor management, and P&L analysis.
• Experience with Marriott systems (MI, FOSSE/Opera, GXP, MARSHA, GSS, MRDW) preferred.
• Excellent leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, highly seasonal market environment.
• Must be authorized to work in the United States.

Responsabilités

• Oversee all daily operations for both hotels, ensuring adherence to Marriott brand standards and Janus Hotels & Resorts policies.
• Maintain the highest levels of service delivery, cleanliness, and operational efficiency.
• Lead property teams to consistently achieve top-tier GSS scores and brand compliance metrics.
• Manage financial performance across both assets, including budgeting, forecasting, and P&L oversight.
• Drive revenue optimization through effective revenue management, rate strategy, and occupancy tactics.
• Control departmental expenses; ensure strong flow-through and cost discipline across Rooms, F&B, and A&G.
• Analyze financial statements, STR reports, labor performance, and market trends to make data-driven decisions.
• Recruit, train, and mentor department leaders and staff across both hotels.
• Build a culture of accountability, guest focus, and continuous improvement.
• Ensure proper staffing levels, scheduling efficiency, and labor management aligned with business volumes.
• Champion a guest-first culture that results in superior service delivery and problem resolution.
• Maintain strong visibility on the floor and lead by example in all guest interactions.
• Address escalated guest issues promptly and professionally.
• Ensure full compliance with Marriott operating standards, policies, audits, and quality assurance programs.
• Maintain all licensing, health & safety, and regulatory requirements for both properties.
• Oversee preventive maintenance, safety programs, and facility upkeep.
• Communicate regularly with the Regional Director of Operations and ownership group on performance, opportunities, and property needs.
• Prepare and present weekly, monthly, and quarterly operating reports.
• Execute ownership initiatives and operational directives promptly and thoroughly.

Connaissances

Hotel management

Leadership

Financial management

Budgeting

P&L analysis

Forecasting

Staff development

Guest relations

Outils

MI

FOSSE/Opera

GXP

MARSHA

GSS

MRDW

Description du poste

Full job description

Marriott experience Highly Desired

General Manager - SpringHill Suites & Fairfield Inn Wisconsin Dells

Managed by Janus Hotels & Resorts

Location: Wisconsin Dells, WI

Position: Full-Time | On-Site

Reports To: Regional Director of Operations

About Janus Hotels & Resorts

Janus Hotels & Resorts is a leading hospitality management company known for operational excellence, guest-centric culture, and strong ownership engagement. We manage a diverse portfolio of full-service and select-service hotels across the United States. Our team members thrive in environments where accountability, leadership, and results matter.

We are seeking a dynamic, hands-on General Manager to leadboth the SpringHill Suites and Fairfield Inn in Wisconsin Dells, two strong Marriott select-service assets in a high-demand leisure market.

Position Overview

The General Manager is responsible for the overall leadership, performance, and profitability of both properties. This role requires a high-energy leader with strong operational discipline, financial acumen, and a proven ability to drive guest satisfaction, revenue performance, and team development.

The ideal candidate is proactive, solutions-focused, and comfortable managing a multi-property operation with high seasonal variability.

Key ResponsibilitiesOperational Leadership

• Oversee all daily operations for both hotels, ensuring adherence to Marriott brand standards and Janus Hotels & Resorts policies.

• Maintain the highest levels of service delivery, cleanliness, and operational efficiency.

• Lead property teams to consistently achieve top-tier GSS scores and brand compliance metrics.

Financial & Business Performance

• Manage financial performance across both assets, including budgeting, forecasting, and P&L oversight.

• Drive revenue optimization through effective revenue management, rate strategy, and occupancy tactics.

• Control departmental expenses; ensure strong flow-through and cost discipline across Rooms, F&B, and A&G.

• Analyze financial statements, STR reports, labor performance, and market trends to make data-driven decisions.

Leadership & Team Development

• Recruit, train, and mentor department leaders and staff across both hotels.

• Build a culture of accountability, guest focus, and continuous improvement.

• Ensure proper staffing levels, scheduling efficiency, and labor management aligned with business volumes.

Guest Experience

• Champion a guest-first culture that results in superior service delivery and problem resolution.

• Maintain strong visibility on the floor and lead by example in all guest interactions.

• Address escalated guest issues promptly and professionally.

Brand & Compliance

• Ensure full compliance with Marriott operating standards, policies, audits, and quality assurance programs.

• Maintain all licensing, health & safety, and regulatory requirements for both properties.

• Oversee preventive maintenance, safety programs, and facility upkeep.

Owner & Corporate Relations

• Communicate regularly with the Regional Director of Operations and ownership group on performance, opportunities, and property needs.

• Prepare and present weekly, monthly, and quarterly operating reports.

• Execute ownership initiatives and operational directives promptly and thoroughly.

Qualifications

• Minimum 3-5 years of hotel management experience; multi-property or Marriott select-service experience strongly preferred.

• Proven success in operational leadership, financial performance, and team development.

• Strong understanding of budgeting, forecasting, labor management, and P&L analysis.

• Experience with Marriott systems (MI, FOSSE/Opera, GXP, MARSHA, GSS, MRDW) preferred.

• Excellent leadership, communication, and problem-solving skills.

• Ability to thrive in a fast-paced, highly seasonal market environment.

• Must be authorized to work in the United States.

What We Offer

• Competitive salary and bonus structure tied to hotel performance.

• Comprehensive benefits package.

• Supportive ownership and above-property leadership team.

• Career growth opportunities within Janus Hotels & Resorts.

Job Type: Full-time

Pay: $115,000.00 - $130,000.00 per year

Benefits:

• Dental insurance

• Employee discount

• Health insurance

• Paid time off

Work Location: In person