General Manager

Fairfield Inn & Suites; Wisconsin Dells (WI); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Dental insurance

Employee discount

Health insurance

Paid time off

Job summary

Janus Hotels & Resorts seeks a dynamic General Manager to lead two Marriott Select Service properties in a high-demand leisure market. This role can be a single-property GM or a dual-property role with compensation commensurate on experience.

The GM will drive profitability, guest satisfaction, and team development, ensuring adherence to Marriott standards, brand compliance, and proactive ownership communication.

Qualifications

• Minimum 3–5 years of hotel management experience; multi-property or Marriott Select Service experience strongly preferred.
• Proven success in operational leadership and financial performance.
• Strong budgeting, forecasting, labor management, and P&L analysis.
• Experience with Marriott systems (MI, FOSSE/Opera, GXP, MARSHA, GSS, MRDW) preferred.
• Excellent leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, highly seasonal market environment.
• Must be authorized to work in the United States.

Responsibilities

• Oversee daily operations for both hotels, ensuring adherence to Marriott brand standards and Janus Hotels & Resorts policies.
• Maintain the highest levels of service delivery, cleanliness, and operational efficiency.
• Lead property teams to consistently achieve top-tier GSS scores and brand compliance metrics.
• Manage financial performance across both assets, including budgeting, forecasting, and P&L oversight.
• Drive revenue optimization through effective revenue management, rate strategy, and occupancy tactics.
• Control departmental expenses; ensure strong flow-through and cost discipline across Rooms, F&B, and A&G.
• Recruit, train, and mentor department leaders and staff across both hotels.
• Build a culture of accountability, guest focus, and continuous improvement.
• Ensure proper staffing levels, scheduling efficiency, and labor management aligned with business volumes.
• Champion a guest-first culture that results in superior service delivery and effective problem resolution.
• Maintain strong visibility on the floor and lead by example in all guest interactions.
• Address escalated guest issues promptly and professionally.
• Ensure full compliance with Marriott operating standards, policies, audits, and quality assurance programs.
• Maintain all licensing, health & safety, and regulatory requirements for both properties.
• Oversee preventive maintenance, safety programs, and facility upkeep.
• Communicate regularly with the Regional Director of Operations and ownership group on performance, opportunities, and property needs.
• Prepare and present weekly, monthly, and quarterly operating reports.
• Execute ownership initiatives and operational directives promptly and thoroughly.

Skills

Operational leadership

Financial acumen

Team development

Guest service excellence

Strategic thinking

Communication skills

Change management

Tools

Marriott systems (MI, FOSSE/Opera, GXP, MARSHA, GSS, MRDW)

Job description

Janus Hotels & Resorts is a leading hospitality management company known for operational excellence, a guest-centric culture, and strong ownership engagement. We manage a diverse portfolio of full-service and hotels across the United States. Our team members thrive in environments where accountability, leadership, and results matter.

We are seeking a dynamic, hands-on General Manager to lead the Property, two strong Marriott Select Service assets in a high-demand leisure market. this could be a role as a single property General Manager or for the right candidate a role as a Duel property General manger (compensation would be commensurate on experience)

Position Overview

The General Manager is responsible for the overall leadership, performance, and profitability of both properties. This role requires a high-energy leader with strong operational discipline, financial acumen, and a proven ability to drive guest satisfaction, revenue performance, and team development.

The ideal candidate is proactive, solutions-focused, and comfortable managing a multi-property operation with high seasonal variability.

Key Responsibilities

Operational Leadership

• Oversee all daily operations for both hotels, ensuring adherence to Marriott brand standards and Janus Hotels & Resorts policies.
• Maintain the highest levels of service delivery, cleanliness, and operational efficiency.
• Lead property teams to consistently achieve top-tier GSS scores and brand compliance metrics.

Financial & Business Performance

• Manage financial performance across both assets, including budgeting, forecasting, and P&L oversight.
• Drive revenue optimization through effective revenue management, rate strategy, and occupancy tactics.
• Control departmental expenses; ensure strong flow-through and cost discipline across Rooms, F&B, and A&G.
• Analyze financial statements, STR reports, labor performance, and market trends to make data-driven decisions.

Leadership & Team Development

• Recruit, train, and mentor department leaders and staff across both hotels.
• Build a culture of accountability, guest focus, and continuous improvement.
• Ensure proper staffing levels, scheduling efficiency, and labor management aligned with business volumes.

Guest Experience

• Champion a guest-first culture that results in superior service delivery and effective problem resolution.
• Maintain strong visibility on the floor and lead by example in all guest interactions.
• Address escalated guest issues promptly and professionally.

Brand & Compliance

• Ensure full compliance with Marriott operating standards, policies, audits, and quality assurance programs.
• Maintain all licensing, health & safety, and regulatory requirements for both properties.
• Oversee preventive maintenance, safety programs, and facility upkeep.

Owner & Corporate Relations

• Communicate regularly with the Regional Director of Operations and ownership group on performance, opportunities, and property needs.
• Prepare and present weekly, monthly, and quarterly operating reports.
• Execute ownership initiatives and operational directives promptly and thoroughly.

Qualifications

• Minimum 3–5 years of hotel management experience; multi-property or Marriott Select Service experience strongly preferred.
• Proven success in operational leadership, financial performance, and team development.
• Strong understanding of budgeting, forecasting, labor management, and P&L analysis.
• Experience with Marriott systems (MI, FOSSE/Opera, GXP, MARSHA, GSS, MRDW) preferred.
• Excellent leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, highly seasonal market environment.
• Must be authorized to work in the United States.

What We Offer

• Competitive salary and bonus structure tied to hotel performance.
• Comprehensive benefits package.
• Supportive ownership and above-property leadership team.
• Career growth opportunities within Janus Hotels & Resorts.

Schedule Type: Full-time and part-time

Pay: $80,000.00 - $95,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person

Requirements: 3 years Hotel General Manager Experience