GENERAL MANAGER- Delta Sky Club - SFO

Compass Group USA; San Francisco (CA); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Job summary

Eurest, a division of Compass-USA, is seeking a passionate, people-focused General Manager to lead the VIP Delta Sky Club at the San Francisco International Airport. Lead FOH and BOH operations, mentor a guest-focused team, and ensure service excellence daily.

This leadership role requires 5+ years in hospitality, strong budgeting and reporting skills, and knowledge of HACCP/ServSafe standards. You’ll drive guest experiences in a premium airport setting.

Qualifications

• 5+ years of leadership experience in hotels, restaurants, clubs, lounges, or resorts (Forbes 5-star service standards preferred).
• Proven ability to mentor and develop high-impact teams with hiring, coaching, and performance management.
• Excellent written and verbal communication with staff, clients, and guests.
• Strong budgeting, forecasting, and financial reporting skills; HACCP/ServSafe knowledge is a plus.

Responsibilities

• Lead FOH and BOH daily operations to ensure exceptional guest experiences at the VIP Delta Sky Club.
• Mentor and develop a passionate, dedicated guest-focused team.
• Ensure compliance with Compass policies, procedures, and safety standards.
• Manage budgets, cost controls, and financial reporting; monitor food costs while maintaining quality.

Skills

Leadership

Communication

Budgeting

Coaching

Problem-solving

Food safety

Staff development

Time management

Job description

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Other Forms of Compensation: Comprehensive Benefit Package

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations?Come grow your career with Eurest.

Job Summary

Ready to take your hospitality leadership career to new heights?

Eurest, a division of Compass-USA, is seeking a passionate, people-focused General Managerto lead the VIP Delta Sky Club at the San Francisco International Airport

This is your chance to be part of a team at a premium hospitality destination where exceptional service, culinary excellence, and unforgettable guest experiences come together every day.

Key Responsibilities:

• Lead the FOH and BOH food and beverage daily operations, ensuring an exceptional guest experience at the VIP Delta Sky Club
• Mentor and develop a passionate, dedicated, and diligent guest-focused team
• Ensure compliance with Compass-established policies and procedures
• Maintain food cost while ensuring quality standards are consistently met
• Establish and maintain exceptional, impactful rapport with staff, clients, guests, and other departments
• Manage financial reporting for all areas, including financial reporting with sales reports, P&L reports, writing, and adherence to annual budgets
• Consult with the culinary team to ensure recipes are followed and food is up to the VIP Delta Sky Club Standards
• Perform related duties and special projects as assigned

Preferred Qualifications:

• 5+ years’ of leadership experience in hotels, restaurants, clubs, lounges, or resorts (Forbes 5-star service standards preferred).
• Proven success in developing and leading a high-impact team (hiring, mentoring, and performance management)
• Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail
• Supervisory, scheduling, training, and coaching skills
• Effective problem-solving and conflict-management skills
• Ability to multitask as well as stay on task and concentrate with constant interruptions
• Monitor food purchasing, food and beverage costs, preparation, and production and inventory control
• Prepare and monitor budgets, flash reports, financial targets, and forecasts
• Must be knowledgeable about HACCP controls, along with proper storage and use of food
• Monitor compliance with health and fire regulations regarding food preparation and serving
• Review work procedures and operational problems to determine ways to improve service, performance, and/or safety.
• Excellent communication skills, both written and verbal
• Manages time effectively and prioritizes tasks to meet deadlines
• Manager ServSafe (or equivalent) and RBS Certification a plus

Associates at Eurest are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.