General Manager - Craft Brewery & Biergarten Lead

The-Olde-Mecklenburg-Brewery-1; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

401(k) plan

Paid time off

Beer stipend

Employee discount

Growth opportunities

Job summary

The Olde Mecklenburg Brewery (OMB) is recruiting a General Manager for OMB Riverview at Mount Holly, our new Brauhaus & Biergarten opening Fall 2026 in North Carolina. The GM will lead operations, develop leaders, and uphold OMB's standards of quality, hospitality, and guest experience.

This hands-on role demands building strong teams, managing labor and costs, and modeling exceptional guest interactions across a multi-venue environment.

Qualifications

• 8+ years of progressive leadership experience in high-volume restaurant, hospitality, or biergarten operations.
• Proven track record of building, coaching, and retaining strong management teams.
• Deep operational fluency — labor, scheduling, P&L, inventory, and cost controls.
• Working knowledge of NC ABC regulations, food safety standards, and applicable health codes.
• Exceptional communication, presence, and judgment under pressure.
• Genuine passion for craft beer, food, and hospitality — and a commitment to OMB's standard of quality.
• Flexibility to work evenings, weekends, and holidays as the business requires.

Responsibilities

• Set the tone and standard for leadership, hospitality, and professionalism throughout the organization.
• Serve as a visible, engaged leader who is regularly on the floor, connecting with guests and supporting the team.
• Inspire a culture of accountability, pride, and continuous improvement.
• Ensure every guest receives warm, welcoming, and consistent hospitality across all areas (restaurant, biergarten, tasting room).
• Champion service excellence and uphold the quality and authenticity of food and beer.
• Recruit, hire, onboard, train, and develop a strong leadership team and staff at all levels.
• Coach and mentor managers, helping them grow as leaders and decision-makers.
• Foster a positive, respectful, and inclusive workplace culture aligned with OMB's core values.
• Oversee daily operations to ensure smooth, efficient, and safe service.
• Align front-of-house, back-of-house, and support teams for a seamless guest experience.
• Maintain strict compliance with health, safety, and ABC regulations.
• Manage labor, scheduling, and operating costs responsibly and thoughtfully.
• Use data and observation to guide decisions that improve efficiency, quality, and consistency.
• Partner with senior leadership on planning, events, and continuous improvement initiatives.

Skills

Leadership

High-volume ops

P&L management

Labor scheduling

Customer service

Job description

The Olde Mecklenburg Brewery (OMB) is recruiting a General Manager for OMB Riverview at Mount Holly, our new Brauhaus & Biergarten opening Fall 2026 in North Carolina. The GM will lead operations, develop leaders, and uphold OMB's standards of quality, hospitality, and guest experience.

This hands-on role demands building strong teams, managing labor and costs, and modeling exceptional guest interactions across a multi-venue environment.